BabiesRUs in New York

🕗 opening times

comments 5

• en

  姜霖熹

  :: 01 May 2018 10:42:42

  A very bad shop, I think he should not open in New York, because the United States is an immigrant country, the staff in the store should look down on African Americans and Asian Americans, I have not been respected, and they have a discrimination.

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  nicauri goris

  :: 25 January 2018 13:22:46

  I love this store u can find all variety for my new born and for gifts!

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  da ye Cho

  :: 02 December 2017 20:16:44

  온라인 멤버쉽가입 후 쿠폰을 이용해서 할인받으면 경제적입니다. 한 곳에서 여러가지 아기용품을 한꺼번에 살 수 있습니다. 아기 소화에 도움을 주는 프로바이오틱스 리퀴드도 구매할 수 있어서 좋았습니다. 이메일로 오는 프로모션을 활용해서 25$이상 구매시 주는 신생아 젖병도 무료로 받을 수 있습니다. 지금 세일기간이라 기저귀랑 아기 담요 및 유모차 카시트 커버를 할인된 가격에 구매해서 좋았습니다.

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  Pei-Cen Lin

  :: 10 November 2017 22:13:06

  Friday, November 10, 2017: I am at the Toyrus store a short distance from the Babyrus store in Whitestone Queens. The toysrus store clerk asked me to go to the Babyrus store for the item I'm looking for and said that they have it in stock. I called the Babyrus store 5 minutes prior to closing time to request to hold the item for me. Someone in the store picked up the phone and hung up. When I called back, the answering recording played, "the store is now closed." This is very bad form, and extremely poor customer service. I regretted setting up my baby registry with Babyrus. They are not worth my business. Go to BuyBuyBaby.

• en

  Sofia L

  :: 28 March 2017 19:31:46

  Please note that I am registered at Babies "R" Us. Yesterday, while shopping for a few items in preparation for the arrival of our baby, the cashier offered their credit card and explained the benefits. She said that I would receive 15% off of my purchases today. I asked instead of continuing to shop in store, could I use the 15% off for an on-line order to complete my registry and she said that I could as long as it was done before the end of the day. When I got home, I attempted to purchase all the items on my registry on-line with the 15% off code to no avail. Today, I called the store and spoke with the Manager named Tracy. I explained what the associate that assisted me in opening the credit card account said and also that I attempted several times to use the code on-line. Her response was that that the code cannot be used on-line. I asked considering the fact that I was misinformed if she could extend the 15% off for another day. She said that no she could not extend it. It wasn't the fact that she said no, it was the fact that she was dismissive and rude. Not only am I registered at her store and shop at her store, I also opened a credit card account at her store with the intention of purchasing all the items on my registry. I opened that account under false pretense and she dismissed me instead of trying to assist me. She was rude and when I finally said to her that she wasn't listening to me, she raised her voice at me and attempted to turn the situation around on me saying that I was raising my voice and that she didn't have to talk to me. This was by far the worst customer service experience of my life. I've never been treated with such disrespect, which compelled me for the first time to write a negative review. TRACY should not be representing Babies "R" Us or be in a management position if she cannot find a resolution for a mistake that her associate made, if her only solution is to dismiss a customer the way she dismissed me or manipulate a situation to make it seem that she was the one that was treated badly. I will report them to the State Attorney Generals office for misleading information on opening a credit card account!