B J Nicols Furniture in New York

🕗 opening times

comments 5

• 

  Phil Probert

  :: 14 April 2018 16:38:01

  Very decent furniture store. Some of the furniture is very comfortable and very fairly priced. Other items like the beds and bedroom sets are steep in price. Inexpensive delivery options. Friendly and helpful staff. A lot of the furniture items like the couches and dressers do come in 10+ color options which is helpful. Definitely worth swinging by if you’re hunting for a bargain. Again, some great options and some not so great options. I don’t recommend getting a bed here but you can easily walk out with a couch or some other nice furniture items. I definitely recommend visiting the website too. Good luck!

• 

  Akron Watson

  :: 30 March 2018 14:38:07

  Inepensive but excellent service and quality products. Also: SAME DAY DELIVERY

• 

  Freddy Rivera

  :: 19 March 2018 03:20:14

  Way Overpriced at times. Customer service is good. Friendly. Furniture quality could be much better depending on what you are looking for.

• en

  Heather HDNYC

  :: 29 January 2018 11:55:48

  Be aware! Don't purchase anything from this place, they will not replace it if it's damaged. I purchased a couch and loveseat in September, the cushions of the couch kept coming out everytime you sat down since the beginning. I didn't complain until the springs of the couch were damaged, every time I sat down the couch would sink in. I called the store multiple times to have it serviced for repair. The first attempt, they must have put a piece of plywood in the middle of the couch. The couch is hard and uncomfortable. The second time, they said they were replacing the springs. It still did not fix the cushion problem & the couch is still hard and uneven. I called Sunday and spoke with someone who wouldn't give his name or the managers name and then got hung up on. I called today to see what they are going to do and the man I spoke to multiple times (and acts like he's never heard from me before) said he's not replacing it, that it's fixed. He also said if I want, I can take him to court. So my one year warranty doesn't cover a damaged broken couch? I had to reach out to Ashley Furniture store to put in a claim, this place is a complete joke. Their customer service is horrible, they do not want to take care of their customer at all! They don't follow up with you or return your phone calls, they also let the phone ring when they know it's me calling. All I want is a replacement item, not a refund. I was going to purchase more furniture from them, not now!!!! Horrible horrible horrible.

• en

  Joanna

  :: 08 August 2017 15:44:01

  Very great customer service!! Very reasonable prices and delivery is always on time!! I've made about 5 different purchases from them and they never let me down!!! 👍🏼👍🏼