Azian in Tucson

United StatesAzian

 

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15, North Alvernon Way, 85711, Tucson, Pima County, US United States
contacts phone: +1 520-777-8311
website: www.aziansushi.com
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Latitude: 32.2222723, Longitude: -110.9098453

comments 5

  • Taylor Brandlen

    Taylor Brandlen

    ::

    I'm very disappointed with the service, I walked in 1 hour to close and was told that I could NOT order food to enjoy in the restaurant, to go only. No where is it posted that they will not seat you up to one hour before close. The food was just okay, really not very impressed. However, I have a very big appetite and could have easily spent twice the amount of money had I been allowed to eat in the restaurant. All in all, very disappointed. TL:DR I'm sitting outside still hungry because they didn't want to take my money Update: I went again, figured I wouldn't write Azian off for good... but really, there is far better sushi, with better service and pricing elsewhere. The service was slightly better but the food here is not worth the money.

  • en

    Maria Chiapa

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    Best service ever Matthew our waiter took good care of us will be going back soon you guys have the best sushi and good drinks. Shout out to Matthew for his excellent customer service you rock 😀😀😀.

  • en

    Jessica

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    The crab puffs were still cold in the middle. The sushi was good. The general service was TERRIBLE. Stopped by this place on a whim an hour before close. The place wasn't empty but, they definitely weren't busy. There were 3 of us and we were seated right away. We waited... and waited... and waited... about 20 minutes. In order to even be acknowledged my friend politely called over one of the servers and explained that no one had helped us. The server then very curtly began to take our order. Not friendly at all and not even a general "customer service" apology. Then our assigned server, Jeremy, came by to bring our drinks. He was much more friendly and gave us an apology, explaining that no one had told him he had a table. Call me naive but, I believed him and was relieved that he was our server instead of the one who took our order. The food came and it tasted great for the most part except that the crab puffs were still cold in the middle and we weren't given napkins. All in all, the food is usually pretty good here. The service definitely needs to be improved for me to come back.

  • Luis F. Torres Figueroa

    Luis F. Torres Figueroa

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    The food/sushi is great for the price and really tasty. The sushi rolls are cheap; worth the price. My friends and I have ordered different ones every time, and I don't get disappointed with the flavor. They are really good! The orange chicken is good too. We order a kids meal with orange chicken, and it was really tasty as well. The only and BIG drawback I find about Azian is the customer service. It could be VERY slow to nonexistent, and it seems they take forever to take your order. Once you put your order in, the food actually comes out fast. The servers walk back and forth, but it seems, sometimes, that you are "invisible" on your table. You barely have an interaction with the server assigned to your table. We got offered drink refills a the moment we were going to pay; after like 45 minutes in the restaurant. They need to step up and improve their customer service, because it is very deficient.

  • en

    Chelsea Slama

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    The food was good and we got to try a lot of different options but the service was terrible. Our date night turned into a two hour ordeal thinking it was going to be a nice quick bite to eat. We ordered appetizers and sushi, we did almost 30 minutes for the appetizer. When it came out we had the sushi come out right after so we couldn't even enjoy the appetizer first. Our waiter was absent and I had to ask for the check after waiting 20 min when we finished our meal. Along with another 25 minute wait to actually get rung up. I ended up having to take our son to the car and wait because it was taking too long. I finally called the manager to get my husband rung up and he was short with me also. Definitely won't be going back

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