AutoZone in Memphis

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comments 5

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  Nathan Barger

  :: 28 May 2018 16:15:35

  Hands down the worst place to buy parts

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  Jean Tate

  :: 31 March 2018 04:05:30

  Helpful employees.

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  Demetrius Pruitt

  :: 05 March 2018 19:32:52

  I have had a bad experience with this particular store. They sold me used parts two days in a row. First day I bought a stoplight switch but didn't need it. So the next day I went to take it back they told me that I put the old part in the box. So I went back to the car and took the old part with the dust and all on it to prove that I did give them the old part so they refunded my money after all of the confusion. So I brushed it off. But I came back to this store the very next day for some brake pads . Went home and started putting them on Finished one side and started on the next side, but when I grabbed the last two pads, one pad was a used pad so I Immediately stoped working and went back to the store to show them and hopefully get on pad but they started telling me that there's no way that they sold me a used pad like that so I showed them the old pads that came off the car to prove that once again that I am not trying to get over on them , So I had to go back home to get the other 2 pads of the car for them to warranty them out only to find out that they didn't have anymore in stock so they refunded my money back. But both times I had to come back, they wanted to make it seem like I was a dishonest person, when all I wanted was good customer service when buying and returning but all I got was bad service and rude behavior. It forced me to go to O'Reilly auto parts to get good customer service and new parts . AND it also taught me not to trust the reps If I ever buy from that particular store check look in all the boxes and inspect whatever I buy from there. I was truly baffled by their slick accusations that I would do something like that

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  Kerria Fields

  :: 28 February 2018 00:58:16

  Got everything i need and the assist with helping me d Put on windshield wipers n my head light the frayser blvd location

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  Tanya Rogers

  :: 05 November 2017 21:44:34

  Awesome staff both male and female. Especially nice to not so knowledgeable customers, when it comes to auto care. As my vehicle ages, I️ visit often, and have had a very comforting experience every time.