Auto Excel in Lexington

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comments 5

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  Andy Fox

  :: 05 May 2018 20:49:22

  These guys are GREAT. They got me out of a huge jam and really went out of their way to make sure everything was just right. They made a repeat customer out of me and I don't doubt you'll feel the same. Talk to Phillip over there, he's a really bright and dedicated guy and a real pleasure to deal with. I can't recommend these guys enough, seriously.

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  Steven Johnson

  :: 28 March 2018 15:28:59

  My experiences with AutoExcel have always been top notch. They are very professional, caring, and trustworthy. Also, they stand behind their work 100%. Their 3-year warranty is no gimmick and they never cause a hassle with it. My service advisor Phillip and mechanic Kevin are the fabulous to work with and fabulous people! I always get clear explanations about what’s needed, including allowing me to see firsthand underneath my car what is going on. I hope anyone with car issues or even routine service will consider giving them a chance.

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  Joe

  :: 27 February 2018 07:20:41

  Everyone I dealt with at auto excel was very customer oriented. They're responsive and helpful when explaining exactly what the repair is and why it's needed. They are all very knowledgeable and willing to take the time to make sure you understand everything that's going on with your vehicle. I'll be back if I ever need a major repair done again.

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  Veronica Gettinger

  :: 14 February 2018 12:46:33

  All auto repair places are the same - EXCEPT Auto Excel. As a woman, I'm tired of walking in a repair shop where I'm afraid of staining my clothes if I touch anything and get treated like a teenager because I'm a female - which is always my experience. When you walk into Auto Excel you feel like you're in an office waiting room with coffee, wifi and comfortable places to sit and work. The staff is what makes this a place I'll stay forever, though. The team is friendly, listens and provides you with information (like the results of the inspection on your phone with photos) for you to make the best decision for your vehicle. I'm often in the back with a mechanic showing me the exact issues. They know me by name and are honest and upfront. For that, I'll never go anywhere else

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  Geofrey Dixon

  :: 05 December 2017 18:01:21

  Have always had positive experiences at Auto Excel. They are both very professional and knowledgeable. From the time you walk through the front door to the time that you leave with your vehicle, the service is impeccable. They are very thorough and informative. After the last visit there, my soon to be 10yr old BMW is running like it did when I bought it! Which is largely due to their advice and commitment to the service that they provide. I would trust them with any vehicle that I may own but especially my BMW. Have had very bad experiences at another "reputable" place in town. A special thank you to Phillip, Kevin and Dallas for their professionalism.