Austin's Ale House in New York

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comments 5

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  Joshua Stephens

  :: 22 May 2018 11:49:19

  One of the only bars to drink at in Kew Gardens. It's nice for Kew Gardens but don't make a trip out just to visit.

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  Claudia Anyanwu

  :: 16 May 2018 21:47:26

  WHEN THE MANAGER IS "RUDER" THAN YOUR WAITER ; SOMETHING IS WRONG!!! So I had a friend visiting New York from out of the country and he asked me (since I live in NYC) to find a good steak place. I searched online and Austin's Ale came up as close to my house so I brought my guest here yesterday -May 11, 2018 around 5-6:20pm. Long story short, the waiter was in a hurry and rude , didn't want to answer any questions. After my guest asked how long the steak would take as we had waited about 30minutes ; she abruptly replied "I don't know, it takes time but you can speak with the manager if you have any issues" . She walked off and few minutes later the manager came to us and the first thing to come out of his mouth (with a stern face and no greetings)was , " I hear you have problems with the steak, I just checked and you have waited only 22minutes since your order so there is no problem..., are you guys in a hurry going somewhere?... at this point I was sure he would tell us to feel free to leave! so I quickly answered it's ok. And he just zoomed off without a word... Rude , nasty and uncalled for!!!!- I think the manager definitely needs a lot of training on manners and customer service.If he is unhappy with his job (which obviously is the case he should resign or be fired).

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  Fabz

  :: 18 April 2018 22:56:09

  Love their Salmon dish! Great place for drinks after work and for catching a game on a weekend. LIRR right at their backyard so you'll never miss your train back to NYC or LI.

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  Tyanne Echols

  :: 17 April 2018 23:21:31

  So this restaurant is usually my “go to” on DoorDash if I don’t feel like cooking. After today I don’t think I will be ordering again. I ordered a burger for the first time and I looked forward to finally eating a meal for the day. Only to receive my order and realize after taking a couple of bites the inside was very pink. I didn’t even eat it I threw it out. I was very disappointed because I order from here very often and most of the time I’m very satisfied. I gave it two stars because not only were was the burger not done but the fries were soggy as well. I will never order another burger from here and probably won’t order for a while.

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  Bernard Gomes

  :: 14 April 2018 17:07:02

  It was a good experience. I love the traditional feel of the place. I ordered Jew Gardens Grilled chicken sandwich with fries and it was good. Definitely worth stopping by and it could be a good regular spot if you live around the area.