AT&T Store in Westfield

🕗 opening times

comments 5

• 

  Steve Vitello

  :: 19 May 2018 19:11:47

  Chris and Elaine were the most helpful of any time I've been there. I left with a wireless charger and a smart watch and a great deal on phone accessories for my mother, as well as their time and patience while I had issues to sort out.

• en

  Adrian Tan

  :: 30 March 2018 10:30:37

  I received great customer service from Peter. He knows what to do for my case, and did it well without fuss or bother. One issue with AT&T that always make me "eyes-rolled" is that the local stores are forever feuding with the national call center, and both sides are always blaming each other for any customer issue. I understand this is because each store is independently owned .... but that is hardly the customers' problem. If the stores and the national call center cannot even work together without contradicting and pushing blame to each other, can either one survive? Occasional staff like Peter know to work around those conflicts so that customers are not affected, so I am leaving this review as a thank-you and appreciation to him.

• en

  Alister Famarin

  :: 04 February 2018 13:41:24

  This AT&T store is the worse. DO NOT GO TO JAY R especially. This store is incompetent. Almost stayed there for 2 hours and They properly didn’t cancel an order which is now showing TWO ACCOUNT under AT&T because they were too busy going to the back to see if there was a situation going on with the account. The account that was cancelled is showing a bill but no phones activated. If you have to go to any AT&T go to Chatham or anywherelse.

• en

  Teri Newton

  :: 28 December 2017 18:24:35

  Told me they "couldn't" transfer data from older phone. Best Buy did it in 5 minutes and didn't even charge me. Wait was astronomical. Attitudes were poor too.

• en

  Phaydra Holley

  :: 06 November 2017 20:15:37

  I received great service from Christina. She was very polite and professional. She gave me a better understanding of rewards I could receive. She was patient and made sure I did not leave with any unanswered questions. Great job!