AT&T Store in Newburgh

🕗 opening times

comments 5

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  Kelly McDermott

  :: 03 March 2018 18:46:45

  Pretty decent service. Prices for cases are outrageous, but that's what Amazon is good for.

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  kentc1995

  :: 10 January 2018 16:26:05

  Terrible Customer Service. I have been calling the store number all day and not once did any employee answer the phone. To make matters worse when i visited the store the phone was ringing and no one answered. I called because I wanted to know the price of a replacement phone charger. If it was cheaper than the Apple website i would buy it there . Needless to say my issue was resolved but no thanks to the AT&T staff in Newburgh.

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  R. R.

  :: 15 November 2017 14:38:41

  Never seen a more incompetent staff in my 55 years of existence! All they want to do is hang out and b.s. without actually helping anyone. Should you be lucky enough to get someone to acknowledge your existence they don't have the knowledge to help you. And God forbid you try and reach them on the phone! Called relentlessly for 20 minutes - nothing! Nobody is that busy. Totally useless!

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  Sweet Love

  :: 22 September 2017 19:23:16

  This store has very poor customer service. Just purchased a charger that we felt was over priced return less than 5 minutes later to get a refund and they placed my elderly mom on a waiting list for a return. Seriously? Why don't they have a counter for returns? They act as if they are the Apple Store. Their employees are on their phones doing other things besides work. No one can take a minute for a simple return? Instead of looking around and doing nothing? Insulting, unprofessional and very poor customer service. Will be contacting corporate.

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  LUIS GONZALEZ-MATIAS

  :: 17 September 2017 16:51:01

  When I walked in there was no one there to greet me. I didn't know who worked there since some employees had street clothes on(No At&t shirt on). Once I was assisted by Miriam, I was very pleased. She was kind and courteous and hooked me up with a great promotion from SAMSUNG, which I had some difficulties figuring out. The store was nice and clean they just need to work on there customer greetings.