AT&T in Las Vegas

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comments 5

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  Gizmos Mommy

  :: 28 February 2018 07:30:22

  If I could, I'd give this dump a negative 10. The sales rep was with another family when I walked in but could have said something. I had to ask him if he was the only one there. He said the manager had gone to the bank. When the manager returned, he said NOTHING. I finally got help by calling att on my phone. If att were smart, they'd disassociate themselves from this sorry excuse for customers as this place knows not a single thing about treating customers with the least amount of courtesy. The neanderthal looking sales person could have at least acknowledged me by saying something like; hello I'll be with you shortly. Instead he just ignored me until I spoke to him.

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  William Rodriguez

  :: 10 February 2018 20:23:29

  Awesome store great customer service all the reps are friendly and have great knowledge about all the phones

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  Kevin Mota

  :: 23 December 2017 13:12:18

  Well walked in for a question about my account. Didn't get greeted or acknowledge for about 5 mins. Then finally a representative asks how can I help you. I reply with i need help with my account . He replies with okay give me 20-30 minutes.

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  Drew Taylor

  :: 09 November 2017 22:14:32

  If you do go to this store you will only want to work with Q, he is the only one there who is down to earth and truly helpful. The Manager Carlos just wants to meet his quota and if that means taking DirecTV sales from him employees then by God he is gonna take DirecTV sales from those employees. I literally watched him as he worked on a gentleman's phone until he had accidentally gotten locked out of it then blamed it on the gentleman in the wheelchair and refused to get him a working phone. I had to go to walmart and purchase the gentleman a prepaid phone because I felt terrible about the fact that the manager was willing to let the customer leave without a working phone yet it was the stores fault. I was shocked and never got reimbursed for that purchase of a phone I made for that gentleman. As I was saying earlier Q is by far the best employee at that location if not all of Vegas to be honest. He will do everything he can to ensure you leave happy and get a great deal. He doesn't however speak Spanish so if you must speak Spanish you are going to most likely end up dealing with Carlos and let me tell you don't let him lock your phone on accident because you will be stuck with a locked phone.

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  Floyd Shinn

  :: 03 November 2017 15:20:51

  Customer service was excellent Unfortunately they didn't have the phone I needed. Stopped there 11.3.17 ,. 12:15pm