AT&T w San Antonio

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komentarze 5

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  Murtadha Al-Jubran

  :: 03 April 2018 15:06:09

  I have got a SIM card and prepaid plan for $45. The SIM/phone didn't work because there is no funds in the prepaid plan. I called 611 to activate it and they asked for a PIN number that I couldn't find in any of the 5 pages receipt!! I got back to the store but forgot the phone with SIM at home. When I asked the manager to help, he said I need the phone. I asked that I need the PIN only. The manager said I don't want to argue either you present the phone or I can't help you. I went to a corporate store and they confirmed I shouldn't go through this and the PIN should be on the receipt. So, you can judge if this authorized dealer deserve any stars. The manager was rude, and it took about 3 hours from my time to fix the issue. Thanks to AT&T corporate store who agreed to credit my account and deal with this dealer!

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  daniel valverde

  :: 06 March 2018 10:41:46

  Only two employees with a horrible waiting time. Had to wait 45 minutes just to tell me something wasn't in stock

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  Caesar Villegas

  :: 11 January 2018 15:45:14

  Only one employee on staff. I just wanted to buy a charger... 30 mins later the one employee is still working with the same customer... There were 2 other people still waiting to be helped in front of me.

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  Mr.andMrs.HerbeySalinas Salinas

  :: 21 October 2017 17:18:42

  Very friendly and knowledgeable staff. Went above and beyond and exceeded our expectations

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  J Gomez

  :: 30 June 2017 20:26:36

  I've been to this location multiple times and have had a pleasant experience. A few times there was quite a wait, but I don't think I've been to ANY phone retailer that wasn't busy. I've been helped by Jasper and Glenn. Both gentleman were polite and very helpful. Answered all my questions and if they didn't have an answer they referred me to someone who would. I've been to another location off 410, they had 6 people working and the wait was well over an hour. This location is by far the greatest location. :)