AT&T en Miami

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comentarios 5

• en

  David Bergert

  :: 08 April 2018 07:58:18

  Very good customer services..person Gus Garica. Very nice pleasant to be with very helpful..

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  Jostin200214

  :: 12 March 2017 15:34:55

  LONG TO WAIT! but good service

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  Gerardo Miguel Rodriguez-Aguilera

  :: 19 July 2016 12:26:08

  Excellent service, courteous and knowledgeable. I commend Gus , very good customer service. Thanks

• en

  Guillermo Diaz

  :: 04 April 2015 11:58:59

  This is my second time visiting this store and it NEVER dissapoints. The moment I walked in I was welcomed and everything was taking care of with a friendly, very helpful attitude... Alex and Joshua were such gentlemen helping with what already was an issue created by other. They took ownership of the issue and solve it and really made my day. FIRST CLASS!!

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  Martin Ogawa

  :: 09 April 2013 17:04:24

  I wanted an upgrade on a laptop connection card. I normally order these AT&T products over the phone but wanted to get the sales pitch and technical support. With all the different Mac and Windows Operating Systems, the configuration of some of these products may be tricky. The last AT&T Store Rep that I purchased the card from was exceptional. Unfortunately, this store in Downtown Miami was not the place for any service or support on this type of product. I was in the store for over 2 hours and left without the product I purchased. They simply didn't have the skills or access to the resources to activate and configure the product. The Store Manager Kristen was the worst customer service representative I have ever dealt with. She took no ownership of the problem and was unable to comprehend that my years of being a customer should mean something. With this AT&T Store, they don't care about customer loyalty. It really felt like she wanted to get me out of the store so that she could find other customers should was able to help. They have some really cool things items in these AT&T Mobility Stores, it's too bad I'm not interested in ever stepping foot in this store again.