Applebee’s Grill + Bar i Las Vegas

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kommentar 5

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  Emma Sternberg

  :: 18 May 2018 23:53:08

  Not happy at all - manager didn’t care Diner at Applebee’s but wish we hadn’t. They were very busy. Our server was nice and doing the best she could even though she shouldn’t have been given another table. It took ten minutes to get our drinks correct. Our server noticed how cold the draft was on our table and told us she would have it turned down. It was 20 minutes from the time we ordered before we got side salads, and only received them after we said something. The person we asked to bring our our salads obviously told our too busy server instead of just getting it himself. We again asked to have the air turned down, as we were freezing. Again told yes okay. We finally get our food. But not after long it is soon as cold as we were. Tried to get the attention of someone, anyone, to no avail. We catch our server and explain how unhappy we were while dining and she completely understood and was apologetic. She had the manager come out. The manager was rude, unhelpful, and only made excuses. Apparently the thermostat is behind a table with guests. 1. Why were we lied to? Would have rather moved tables. 2. Why not ask the guests to move for two seconds? 3. WHY ARE YOU TELLING ME WHY?! I don’t care why. I don’t want your excuses. I’ve worked in food service, and this is not how you approach a guest at your restaurant who has just spent $80. I told her “We do not care about the excuses.” She stares at us blankly and walked away. Barely mumbled sorry. We told the server what happened and she apologized profusely. She said she would try to find out what she’s going to do, because the manager left without offering a single solution, let alone three words. She took 10% off, less than $7 off. Yippee. Terrible management. Go to another Applebee’s where your money won’t be wasted.

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  Sergio Gonzalez

  :: 12 May 2018 22:00:46

  I always enjoy the food here. I been to high end restaurants and by far i like applebees better. 4 stars because the wait is long

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  Al Travis

  :: 12 May 2018 04:17:56

  I used to come here when Dustjn was the head bartender. They were a lot busier back then. But the server, "Renae" is amazingly helpful, thorough, fast and sweet. As well as the bartender when she brought pur drinks. She's also very funny.

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  Spencer

  :: 06 April 2018 10:44:44

  The Butter Pecan Blondie is soooo good! We have came here for years just for that desert! The food is also not bad. Good overall.

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  Sameer Sinha

  :: 11 March 2018 10:42:07

  We can't begin to review this divine place!!! It was as if a piece got down from heaven! We loved every bit of the stay. The product are so tastefully done. The material that overlooks serene surrounded by the calm atmosphere has the most spectacular view. The services was awesome. Simply beautiful!!!! Make sure that your money is not waste.