Apple Bank i New York

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kommentar 5

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  Mary Zapata

  :: 04 March 2018 23:29:24

  Always slow, always short of staff. Curious as to why they switch staff so much, most of the employees don't last more than 6 months there.

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  Richard Garey

  :: 03 March 2018 09:36:14

  I have held a business account with Apple Bank for years now. After reading the reviews below, I thought it would be of service to provide a response. I understand customer's frustrations with the bureaucracy associated with Apple Bank. However, there are a few things that they need to understand. Apple Bank is a "savings" bank as opposed to a "commercial" bank like Chase. In theory, their money is technically safer with a "savings" bank than a "commercial" bank. If you want to understand the difference, I advise you perform your own research. Apple Bank has a very old school feel to it. You will notice many of their branches are in historic bank buildings and sometimes it seems like they haven't upgraded their policies or technology in decades either. That being said, if you are willing to accept that they function differently than a commercial bank, there are some benefits. The most important benefit and why I have stuck with them so long is that their rates, fees and rules are significantly better than commercial banks for businesses.

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  Crystal Gonzalez

  :: 06 January 2018 11:18:38

  All this information required is nuts just to open an account

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  David Smirthis

  :: 20 July 2017 10:30:44

  I recently went to The Apple Bank branch at 124 E 125th street to open a business account, and I left puzzled by the customer service,business etiquette and lack of knowledge of some of the employees. I just felt from the start that I wasn't being seen as a customer, but much more like a scammer or a criminal. I spoke with Keisha Gordon and told her that I needed to open a Business account. She proceed to ask me my business address and then she immediately told me that I could not open an account because I was located on 109th Street on west side. After I complained that the Business account procedure on their site specified to fill out the online form first, then to go to the nearest office, she try to give me some illogical explanations on why they couldn't take my application ( they need to visit physically every store/they don't really work with online businesses). I even mentioned to them that they should simply take the Business application I filled out and then make a decision at a later stage whether or not they should accept my application ( as per the business application procedure stated on their website), but they refused to do so because my business was located in West Harlem. Going to Apple Bank at the Harlem location left a bad taste in my mouth! If it is that difficult to open an account there, I'd rather go to a place where they want my money!!

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  Traci Love

  :: 22 January 2016 13:24:09

  The customer service there is terrible! I would not recommend it because the employees are not friendly or inviting. The banks opening account policy treats all new account openers like criminals. When you go inside there is no one greeting you or making you feel like trusting them with your money. My son wishes I had researched them before choosing. Won't make that mistake again.