American Carpet South en Passaic

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comentarios 5

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  SJ H

  :: 07 June 2018 19:59:06

  These guys installed over 1000 sq ft of carpet in my apt in under a few hours. Class workmanship. Professional and effective. Strongly recommend (contracted after our Home Depot purchase).

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  Farhan Ahmad

  :: 06 June 2018 20:08:47

  ACS did a very good job with my mom's living and dining room floors. The outcome is professional. The whole process took about 2 months and it wasn't easy to have the house upside down for so long, however, this was due to the fact that multiple appointments were necessary to resolve flooring issues with the house. The customer service when speaking to ACS was perfectly adequate, but wasn't outstanding. I am overall happy with the work that they did and service I received.

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  Bill E

  :: 05 June 2018 19:21:40

  Worst experience ever!!!!! Do not use their services! I have missed 7 days of work already. Either they don't show or when they do they don't have the tools to complete the job or the knowledge. This is the most disorganized non compassionate business I have ever dealt with. When you voice your concerns they don't care. Too busy chewing their lunch and dinner in your ear!!!!! Wish there was a button for negative 5 stars!

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  Santos Ortiz

  :: 15 May 2018 12:13:57

  THIS IS THE WORST COMPANY I'VE EVER HAD TO DEAL WITH. HOW CAN HOME DEPOT HAVE THEM WORKING FOR THEM. CAN'T THEY SEE THE Y HAVE ONLY 2 STARS !!! AND THE SAD THING IS ,THEY'RE THE ONLY ONE WORKING OUT HERE IN NASSAU COUNTY. YOU CANNOT REQUEST ANOTHER COMPANY BECAUSE THIS IS IT. I WAITED 4 MONTHS TO HAVE THEM PUT MY BASEMENT FLOORS DOWN ( NO FAULT OF MINE). I HAD 3 LAYERS OF OLD TILES. I PAID TO HAVE THEM REMOVED AND WHEN THEY GOT TO THE LAST ONE, THEY REALIZED IT WAS AN OLD STYLE ASBESTOS TILE. THEY WHINED ABOUT AND SIAD THEY CAN'T REMOVE IT. FOR THE OBVIOUS REASONS. SO RATHER TO GIVE US THE OPPORTUNITY TO HAVE IT REMOVED, THEY DECIDED THEY CAN SKIM THE SURFACE AND MAKE IT EVEN TO INSTALL THE TILES WE PICKED OUT. COME THE NEXT DAY TO INSPECT, THEY SAID, OH NO WE CAN'T PUT THIS TYPE OF TILES DOWN BECAUSE IT WILL CRACK. DON'T YOU THINK AS FLOOR EXPERTS THEY WOULD HAVE KNOWN THAT. ( NEED I GO MORE). THEN THEY MADE US PICK AN ALTERNATIVE TILE THAT WASN'T WHAT WE REALLY WANT BUT HAD NO CHOICE DUE TO THERE MISTAKE. I GUESS THE REASON HOME DEPOT KEEPS THEM BECAUSE THEY'RE CHEAP TO HIRE. NO PEOPLE SKILLS, HORRIBLE PHONE SERVICE, NEVER RETURNS YOUR CALL. THEY FINALLY PUT THE FLOOR DOWN (4 MONTHS LATER) AND DIDN'T HAVE THE MOLDINGS TO FINISH THE JOB. NOW ON 30 DAYS AND STILL NO SHOE ON MOLDING. IT'S SAD WHEN YOU PAY FOR SERVICE AND GET GET CRAPPIE SERVICE. SHAME ON HOME DEPOT. I HATE TO TAKE FOOD OUT OF PEOPLE'S MOUTHS BUT, THEY NEED TO RECTIFY THIS OR GO OUT OF BUSINESS.

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  Michael Lynn

  :: 30 April 2018 10:56:56

  I had an excellent experience with this company and was completely satisfied. I bought my carpet at Home Depot and this was the installer assigned. The day before the carpet installation I googled them and saw a lot of terrible reviews (0 stars and 1 stars) and I was very nervous to use them, but I must say the experience was very professional. They were on time. The two men worked for 3 hours and did a great job moving the furniture in our family room, removing the old carpet, installing the new carpet and then putting back the furniture. No issues at all. Very clean, very professional.