Alta Vera in Denver

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kommentare 3

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  Andrew Newhouse

  :: 28 April 2018 19:25:49

  Ask if they have installed security cameras when leasing. Consistent robberies have plagued this building. If they haven't installed cameras, they haven't addressed the problem. 2+ year resident that's car has been robbed 3 times and had my empty car gone through 3 additional times. Female residents have run into strange homeless men in the stairwells, including my roommate. Serious security issues. After a month...nothing has changed.

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  Daryl Plunk

  :: 09 April 2018 13:59:58

  I give the Alta Vera/Denver management (Laramar Co., based in Chicago) the lowest, most damning rating possible, and for many, very good reasons. My family and I were residents there for about a year and a half, and our dissatisfaction, and downright outrage at times, was shared by many of small building’s residents. We learned that, for instance, when the incompetent management people there once circulated an email that divulged the personal email addresses of all residents. This was a security breach by Laramar, but it allowed ALL residents to track the failures of management, and weigh in, as well, through group emails. So, we had very good insight into Laramar’s many and repeated failures. First and foremost, the building was unsafe due to Laramar’s refusal to adequately address repeated security problems. These are too numerous to list here, but they included periodic theft of residents’ delivered items from the “secure” lobby. At times, the lobby door was broken and unsecured, and it took days for management to fix that. Ditto, the electric garage door, leading to underground parking, was broken for days on end. Result: thieves regularly entered the building and stole items. Even a resident’s CAR was stolen from the underground garage. Management’s response: residents were told that a private company might be hired to patrol the building, by car, from time to time. Laramar made a big deal of email us about plans to do that. In the end, turns out they lied: no such patrol was ever hired and we never heard from Laramar again about this. The reality is simple, yet unfortunate for renters: Denver is a hot market. If a management company is poor quality, as Laramar/Denver is, it can choose to ill-serve its current residents, since they can easily be replaced. THAT is Laramar’s central business operating style. All along, there were related indications that Laramar is sub-standard. For one thing, the leasing staff in the Denver office constantly was changing and turning over. No doubt, that says something about morale there. Plus, residents suffer when there is no stable management team. Crummy communication, crummy maintenance response, crummy responses to the many criminal and security threats Alta Vera residents face. Garbage in, garbage out! It got so bad there that even a corporate official with Laramar/Denver got involved. Valerie Clark is some sort of VP there in Denver, but she jumped into her leasing office’s affairs with two feet, and took vindictive actions against residents who complained. For instance, she orchestrated attempts to push one particular vocal resident out at the end of their one year lease. Even in attempting that, Alta Vera was incompetent! On three different occasion, Laramar delivered “eviction” notices to that resident, but those formal documents contained mistakes, and so each one turned out to be not binding. Unbelievable….over the course of about 4 months, Laramar made the same mistake repeatedly. Meanwhile, that resident stayed for months beyond this attempt by Laramar to push her out, and finally she left on her own terms (with a very low opinion of her aggressors at Laramar, not surprisingly). That’s how shabby Laramar/Denver management is: They are incompetent with respect to running the building, AND even in throwing out their own tenants! Stay away...far, far away...from this mean-spirited, incompetent bunch and these apartments!

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  Michael Robinson

  :: 09 November 2017 14:52:40

  Couldn’t ask for a better place to live in Denver. The apartments are very spacious and come with garage parking for a very reasonable price. The maintenance people are great to work with and the leasing office is always available and very helpful.