All-Star Auto Glass in Seattle

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comments 5

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  Sudhanshu Tamhankar

  :: 26 May 2018 23:18:48

  I went to this place to get my car's windshield replaced. They inquired all things they needed to know about my car and then gave me a price quote. But when I went to collect my car, they had bumped up the price because of a higher quality windshield. They did not bother to call me before they fixed the windshield with extra cost than what they told me. I ended up paying more than what I was comfortable paying. Make sure to ask a lot of questions to them to make everything clear before doing business with them.

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  Joshua Bam

  :: 04 April 2018 17:14:49

  Wow, easy to schedule, Next day mobile service, great service in general for a reasonable price. The installer even met us somewhere else to help with our day. Would definitely use again.

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  Robin Daily

  :: 13 March 2018 19:21:19

  I used insurance with copay to repair cracked windshield. Staff was friendly. Took around an hour wait for appt to finish. Didn't use car wash voucher with another business as not convenient to use for me, but nice option. Windshield looks great now. Happy overall. :)

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  Whitney Kimball

  :: 11 January 2018 18:49:08

  Recently had my rear truck window replaced here. The first red flag was that the receptionist politely coached me not to leave a message for the manager when I had specific technical questions on which replacement window to buy. After several calls I was told both times that they couldn't find the tint to match my truck even though they are readily available online. When I left a message I never got a call back. I showed up in person and was able to get help from the manager who was helpful in person. Turned out they are able to get the part I needed. While hanging out in their office waiting for the work to be done, it was clear from the staff that the manager is frequently MIA and leaves them without the support and communication they need. When the window was replaced I was disappointed that the tint didn't match my expectations of what I had very specifically asked for. It appears lighter than the windows I was very clear I was trying to match. I was surprised that a place that does this all day doesn't check with the customer before doing the work. By the time I saw the window it was obviously too late.For over three hundred dollars I expect to get what I want. To top off my dissatisfaction with All Star they didn't even bother to vacuum up the broken glass from the window they replaced and didn't even clean the window they had just installed. It was covered in glove prints, no pride in their work. For a company who bills themselves as so great, my experience was nothing notable.

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  CLUBJFHSEA

  :: 03 December 2017 18:13:37

  Brought a friend's car in to have some window dings fixed before they spread. You do not need an appointment for that service but depending on the time of day you may have to wait awhile. I was able to go in and be done and out the door in about 90 minutes. The employees are helpful and very nice. Would definitely use their services again.