Albright Electric LLC i Mahwah

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kommentar 5

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  Jonathan Washburn

  :: 20 June 2017 17:44:36

  I forgot about the unpleasant experience we had when we installed our generator with Albright, but last night was a clear reminder. We had a whole-house generator installed about 3 years ago. They were great, until the majority of the payment was sent. After that, tough to schedule, failed electrical inspections, unwilling to show up to meet the inspector, etc. It was a mess. But I forgot until last night, when we had a long power outage and the generator did not turn on. We called Albright, and the response was, "Sorry... too bad. Nobody can help you. Why don't you try calling Bloomfield Heating and Cooling." No idea why they couldn't be bothered to serve a customer that has spent a lot of money with them. The guys at Bloomfield, who were shocked by the referral, were awesome. Even though we hadn't done any business with them before, they showed up within the hour and got the generator working. The service and general attitude with Albright is simply unacceptable. Everyone you talk to seems like they are doing you a favor -- too pre-occupied with whatever else they may be doing to actually care about or help you. After our experience last night, I called to try to get the model and serial number of our generator today so we can setup a new maintenance contract with another provider (unfortunately, even though they solved our problem, Bloomfield doesn't service our equipment -- I wish we could give them the business though!) The person we spoke to would try to look into it and maybe call us back later -- she was going to head out to lunch soon. She may also ask someone to look into it tomorrow. I remember several of those type of responses trying to coordinate the install; I'll be anything I never hear back from them. In fact, I promise if I do, I'll come back to correct this review. [EDIT: Shortly after posting this, I got a call back providing the model information that I needed.] Hopefully someone else out there sees this review before working with Albright -- I wish I had seen a review that more accurately reflected our experience of their service. I would not work with them again.

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  lawrence cattai

  :: 19 October 2015 14:20:09

  Went with Albright Electric to install a generator and made the right decision. Richard went the extra mile to help the installation.His men and office staff are great professional people.Definitely recommend Richard and his staff for electrical problems and generator installations. Very happy with them and took a 3 year maintenace contract too.

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  Harold Lengray

  :: 27 February 2015 23:18:41

  Thank you Richard. You and your crew really were a pleasure to have in my home. Kudos for a job well done. Can't wait to lose power!

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  Keith Caswell

  :: 17 November 2012 20:48:51

  I needed a new power meter due to Hurricane Sandy and Albright did a great job reinstalling the meter and helping to restore my power after 12 days without electricity. The crew was punctual, worked efficiently, and made sure that I was satisfied with the results before they left. I would recommend them to anyone requiring any electrical work in their house.

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  Albert Papazian

  :: 14 September 2012 11:58:27

  I live in Ridgewood, NJ and am in a flood plain, thus a downed power line would cause my sump pumps to stop. I saw an ad for Albright Electric and quickly got an estimate for a natural gas powered generator. The contract offered by Richard Whalen was reasonable in price and short in length. No involved terms and conditions often found when getting estimates. Albright obtained the necessary permit, constructed a mounting platform and did the inside necessary wiring so that not only would the pumps operate, but also the furnace, freezer and frig plus a few lights. With this system operational should a power failure occur,the generator will start on its own. Yes, this all was rather complicated, but working with this firm they handled several problems that did occur in a really professional manner. Am I pleased? Yes ! The office staff also was most supportive. I rank Albright highly since my experience with them was positive.