Advanced Vision Care in New York

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comments 1

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  Danny Mizrahi

  :: 06 January 2018 13:29:22

  Really unfortunate terrible experience at this place (also called Happy Eyes). Definitely do not go here, there are other glasses stores in the neighborhood that are much better. I will say that Sahar who used to work there was really great, but our experience was awful. First of all, Aneta told my wife that she needs to watch our kids better because there was a scratch on the lens. She refused to apologize and kept making excuses about how she wasn't wrong to say that, it was absurd. Then after two months of my 2.5 year old daughter wearing these glasses, our Ophthalmologist says "who made these, they're way off." The lenses were reversed and the prescriptions were wrong. Since we had no more faith in this place, I spent $300 down the block to get them remade. Went back to Michael (owner), to ask for a refund and he said no. He admitted they were made incorrectly, but would not give me a refund, so that was $250 totally wasted and more important, just a reiteration of all of the other reviews and how awful this shop is. There are many choices on the UES, do not go to this one, they're just bad at what they do and more importantly unethical.