Advance Auto Parts in Brentwood

🕗 opening times

comments 5

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  sang kim

  :: 08 May 2018 18:53:40

  Busy auto part shop. Crew help customer with happy smile

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  George Aviles JR

  :: 06 May 2018 13:31:24

  Good auto parts store

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  Kevin Maldonado

  :: 23 February 2018 10:35:09

  Very bad service. I would not return to this store .

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  wy grocery

  :: 15 January 2018 14:52:34

  I wanted to return a hydraulic jack and Oxygen Sensor Socket at this store. The Indian old women asked me why I want to return? I told her that I bought a lot of parts and tools from her store, but not every items I would keep, the hydraulic jack and Oxygen Sensor Socket are never opened and still box sealed. She opened both boxes and inspected in very detail. I felt that she wanted to find any excuse to refuse the return. These two items are brand new and never opened, just bought two days ago in this store, she could not find any excuse to refuse my return. Then she told me that her store computer return system was down, she could not return it and asked me to return to other store. She said she scanned the receipt, but her computer could not find any information. I saw that she covered the barcode, then scanned the receipt. I asked her to scan one more time, she looked like very difficult to scan the receipt and hide, not let me see her scanning, actually she covered the barcode again, played the game to fool customer. I asked the other cashier in the store to help me process the return, she said the other guy was new and he didn't know how to process the return and she was the manager and she was the only person can process the return. I asked if I can scan the receipt myself, she refused. I asked what was her name, she asked me why I need her name. Anyway, I left, then I called the store. The male cashier picked up the phone, I got he old Indian woman's name, her name is Kala. Kala did fraudulent business, she played the game to refuse the return. Her doing is very unfair to other Advance auto parts store. I just can not believe how ugly she is doing. The shame she is!!!

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  Demo DesWii

  :: 15 December 2017 18:09:30

  Came to get my battery checked and they told me they can’t come outside after 6PM LOL. I guess they’re afraid of the dark.