Abreu Movers i New York

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kommentar 5

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  Zandy Reyes

  :: 14 May 2018 12:10:18

  This is the most help and organized team I have ever encounter. Ivan was my point of contact and he was great to inform me every step of the way as he was helping my grandmother move. from one room to one apartment. My grand mother had to take an uber and she had to wait a while while the uber got there and when she got to the apartment they had already unload the truck and take thing up. They waste no time and even made sure to wrap up everything.. Ivan was very sweet with my grandma and there nothing very tthan that. Thank you Abreu Mover!

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  Anthony DeSimone

  :: 30 October 2017 13:44:35

  Not punctual and unprofessional/aggressive management. I schedule a move and lock in a four hour window since my building does not permit night moves. I take off from work and call Abreu throughout the day as I wait. I hear back from them late in the afternoon. They inform me they will arrive after the allotted time window. I ask how long after, they say they cannot give a prediction. They say they could be up to six hours late. I speak with a secretary then to management at Abreu. When I explain they their service delay outside of our contracted window will result in fees, the manager takes a very hostile tone yelling "That's on you, friend!" and "I don't think I'd like you if we met in person!". I asked how I'd be compensated for their late arrival and potential fees. In response he began explaining health problems he has and how he doesn't need to deal with this. In the end I had to get a U-Hual and get my family to help me move that night. I then paid $700 in fees to my building management company for the night move.

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  Kyella Fonseca

  :: 30 September 2017 02:29:45

  WARNING WARNING!!! If Icould give negative stars I would. This company goes by 3 different names. 5 Star moving, Simply movers and Abreu. I booked 5 Star and receive an invoice from Abreu. RED FLAG ONE. RED FLAG 2 I booked on 9/25 for an 9/29 move. I was told the full day was opened, I chose 8-12pm window. 2 days later I received a voicemail changing it to 12-4pm. I called the office repeatedly to check the ETA of the drivers and nothing. I asked to speak with Mike the owner and nothing. After repeated attempts the company blocked my number. So i called from different line and the receptionist forgot to put me hold and screamed its Ms Fonseca what should I tell her. At this point I already put down a down payment my furniture is packed and i have to be out by the next day, so i waited. No one showed up until 7:10pm with only blankets and tape to protect the furniture. No supplies as promised and 2 drivers instead of 3. RED FLAG 3 after truck was load in 45mins (I had all the furniture in the lobby except the bed and couch. The mover decided he was too tired and called another company Simply movers to finished the move. 1h30mins later two new movers show up to finish the move. RED FLAG 4 we finally leave I follow the truck in my car, and he drives opposite the highway and takes the long way to the new place (later I find out it's to hike up the mileage) I tell them the exit put on my hazards to they can follow me and the driver passes my exit and keeps going. I panic and try to get back on the highway. Now I can't find them. After 30mins of waiting I call the police and file a report. They show up a total of 45mins later say sorry there was an accident. RED FLAG 5 after everything is moved in and the wait time and the $150 fine I incurred for moving after hours. They tried to charge my credit card an additional $300. Thank I called the credit card company and put a freeze on my account. Cash only now. Finally I get to speak with Mike is called a liar and told me I was Bugging for not wanting to pay more than the agreed amount. His movers harnessed me in my apt for 20mins. They even threatened to call the police. I said yes call them and let's start the paperwork for a lawsuit. He changed his mind and pleaded stating he has 10 kids to feed. After paying the original agreed amount in Cash they left and told me they are keep the cash and suing me for the entire amount. Guess we will be in Court. PLEASE SAVE YOURSELF AND STAY AWAY. if I am attacked after this post I have pictures of the movers and will upload. I was threaten by one of them and this documentation of the incident right after it happened.

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  Julie Kim DeSimone

  :: 18 August 2017 15:57:23

  I was told the movers would come between 12-4pm and will call us before arrival. I JUST received a call at 3:55pm telling me the truck broke down and they won't arrive until after 5. My building requires us to move out by 6 or we get fined. I have been calling the office number for the past 15 minutes and nobody is picking up. After the first moving company scamming us and using abreu thinking they were competent- this is quite disappointing and making moving a living hell.

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  Susan Williams

  :: 10 July 2017 05:36:46

  I moved from the Bronx to White Plains NY for under 1K That is amazing! thank you 5 star movers, I dont live in the Bronx anymore but you are my favorite Bronx Movers for sure. Gregory, Joe, and David were amazing, friendly and took care of all my items with such care! thank you, thank you, thank you.