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881, Broadway, 10003, New York, New York County, US Соединенные Штаты Америки
contacts phone: +1 212-473-3000
website: www.abchome.com
larger map & directionsLatitude: 40.7384965, Longitude: -73.9905486
R A
::I have never witnessed such an unprofessional company in terms of handling of the my carpet. The service has been appalling. After sending my expensive carpet bought at ABC Carpet for cleaning and stain removal, it came back with the same stains. After resending it for a "second" cleaning, I never received it back, despite calling almost 20 times the customer service.....
Joan Chase
::Quality firm and workmanship
Andrew Kelly
::The guys who delivered the cleaned rug were very nice and professional. They took the time needed to place the rug under our king sized bed exactly how we wanted it. The rug looks great. Make sure you use the real ABC rug cleaning service as there is a fake one out there!
Suzanne Garment
::"Nick" picked up rug 5/17. My husband signed receipt acknowledging pickup. Receipt listed one proposed price for cleaning and one for restoration, but no total. Husband said, in presence of 3rd-party witness, that cleaning would be contingent on my approval. "Nick" did not correct. I phoned promptly to disapprove and request rug's return. ABC person said he would have his boss call to negotiate price. I said I didn't want to negotiate and asked for rug's return. Then, weeks of silence from ABC, despite repeated calls and emails. Finally got callback today, 6/14. ABC guy said they had already cleaned the rug and would charge us for cleaning (but not restoration, even though both proposed figures were on receipt). Firm's website says it's "the only carpet cleaner affiliated with ABC Carpet & Home" -- but firm said today that they're wholly separate organizations.
Charlotte Neuville
::I will ONLY use ABC Rug and Carpet Cleaning Service. I have used them for years! Terry is THE BEST ... (so is everyone else for that matter). The installers are so careful --- they act like it is there own rug, they are so careful. There are the best out there!