Aaron Faber i New York

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  Horace Wright

  :: 27 May 2018 13:50:50

  Sunday, February 18, 2018 The very first time I brought a watch needing repairs to Aaron Faber, it was a vintage 1970 stainless steel Rolex Date that was in extremely bad condition. This 1970 Rolex Date was in obviously bad shape, was not running, and any turning of the crown would make the dial shake very aggressively. A long story made short, Aaron Faber did a miraculous job of repairing this classic 1970 Rolex Date. The interior of the rear cover and bracelet are stamped "70", indicative of the year of manufacture; which is something Rolex does not engrave on their watches any more. Thanks to Aaron Faber Jewelers, this watch is now an absolutely gorgeous, and still waterproof treasure. When I clean it, it really very beautifully reflects sunlight. Today, this 1970 Rolex Date operates in every way, like a brand new watch, and not at all like a timepiece that is 48 years old. The great results of this very first experience I had with Aaron Faber gave me the confidence to bring them another repair job: a 1950's yellow gold Rolex Day Date 6611. This classic Rolex Day Date, when I became its owner, ran perfectly, very reliably kept perfect time, and its display would change very precisely, at the stroke of midnight. Its problem was that the days of the week had corroded so much, they were basically impossible to read. I had had a previous good experience with Aaron Faber, and so back to them I went with this rare and very early Rolex "President". Several hours after bringing this Rolex Day-Date home again, a new problem appeared. At about 1:00 or 2:00 a.m., I saw that the Date Numeral had jumped several days too far ahead. At first, I stared very hard at the Date Window in total confusion and I really did not want to believe what I was seeing. Then I corrected it. A night or two later, it happened again. When I went back to Aaron Faber, Maria refused to take back the watch, and did not offer any refund or any other type of compensation for what was now a DISASTER!!! The dream repair shop I thought I had found, had now become an extremely painful NIGHTMARE!!! I am a Gentleman, and I did not resort to yelling, screaming, or any threats of litigation. I just very quietly, but now very angrily walked out of there with my watch. While walking back to my train, I felt so sad, so extremely insulted, and so very deeply disrespected that I thought I might get physically sick. I can clearly remember very desperately wondering what I should do. Several different thoughts raced through my mind, but I could not think clearly at all. I was very badly shaken up. Several months later, I decided to take this very early Rolex President to Manhattan Time Services, located at 2 West 46 Street, Suite 308. After several attempts, and my personal loss of hundreds and hundreds of more dollars being spent, their very skilled Watchmaker was finally able to prevent the Date Numeral jumping 2 or 3 days at a time any more. But instead of the display changing over precisely at midnight, it now happened at 12:04 a.m., 12:05 a.m., etcetera. As a private citizen, and not the owner of a shop, I totally "get it" that parts for vintage watches are no longer mass produced, and as the years continue to pass, they only keep getting more and more difficult to find. At Tourneau, ( I also visited them very desperately seeking help) and Wempe, ( I went to see them too) they no longer accept classic watches for servicing, regardless of the manufacturer's brand name. That being said, shouldn't a paying customer, at the very least, be very strictly warned beforehand that you'll do absolutely nothing about it if an operation performed on a historic watch produces completely DISASTROUS results? At best, their skills are"Hit or Miss". One thing is for certain: THEY HAVE NO MORAL COMPASS!!! Basically "dismissing" me after giving me my watch back in worse shape than it was when I brought it to them is something that I cannot ever forgive them for.

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  Simon U

  :: 21 March 2018 20:19:05

  Worked with Pamela for 9 months to get a watch and dial refinished and she was kind and patient the whole way through. Could not have asked for a better sales experience. Would definitely shop here again!

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  Jed Brian

  :: 21 February 2018 12:00:51

  Purchased a 1970s pocket watch that has been working flawlessly. The staff was attentive and friendly.

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  Rachel

  :: 12 September 2017 11:22:12

  Look nowhere else for jewelry or timepieces if you want quality, attention to detail and service bar none! Manager Felice Salmon is as knowledgeable as they come in the industry and presides over a vast array of estate jewels, artisan creations and watches that will make you wish you had more extremities so as to don them all simultaneously!

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  Nik Trevallyn-Jones

  :: 16 May 2017 17:22:14

  I have bought three exquisite pieces of jewelry at this delightful store - so far. All three were as presents, and all three were extremely well received. I have bought both estate pieces (a watch) as well as hand-made contemporary pieces. All are one-off, and each is now a special piece for the recipient. The staff at Aaron Faber are fantastic - very knowledgeable, very personal, very helpful, and truly friendly. Buying jewelry is a special event in life, so it should be enjoyable both when buying, as well as giving. At Aaron Faber, I have always been able to find a unique piece that I am proud to give, rather than some mass-produced bracelet or Pandora charm.