AAA Texas in Arlington

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kommentare 5

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  Lindsey Cochran

  :: 14 May 2018 11:54:23

  Went to get international drivers license. Super easy and good customer servic. Thanks Autumn!

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  Saul Sanchez

  :: 02 May 2018 08:33:53

  Great service

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  Robyn McNally

  :: 16 September 2017 11:45:36

  I have been happy with my coverage but this office needs to get its act together. Called several times during business hours, no answer and the mail box was full. And my emails have not been answered. It's to bad because AAA is a great insurance agency.

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  Larry Sanders

  :: 16 March 2017 11:11:53

  Called for several maps and a Trip Routing. Talked to Carmen Robinson and she was absolute excellent in helping. Got the info a few days later and everything that we asked for. Carmen R should be commended for doing such a good job for AAA Arlington Texas. Kudos to Carmen!

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  Tracey Faulkinbury

  :: 01 June 2016 12:28:45

  Do not use this place!!!! They are awful and incompetent. I went there on April 30 to get an International Driver's Permit. While there, I mentioned that I kept getting renewal letters. They looked into my account and said that it was still active. I asked them to send me an updated membership card. Never got it, but I continued getting renewal letters. I called them a couple of weeks ago and left a voicemail (because no one ever answers the phone). Surprise, surprise...No one called me back. This morning, I had car trouble and called the 1-800 number and they said my account was expired. I explained my previous visit and they said they had no idea. So, I just went by the office again to figure out what is going on. They looked up my paperwork from my initial visit and said "huh, we're not sure...it WAS active but it was cancelled on May 23". So they sent me back to an agent to get it straightened out. When I got back to her cube, she asked me what I needed and at this point, I lost my patience. I asked her to go speak with the other lady. I'd already explained it to three people that day. I heard the other lady telling her that my account had been cancelled somehow, but when she came back, she said my account was expired and asked me if I wanted to start a new account. ARRRRRRGGGHHHHH!!!!! Why on earth would I want to START A NEW ACCOUNT if I already had an active account that was paid for!?!?!? I said Nope, I sure don't....I don't want anything to do with AAA anymore and left. It's a shame that AAA is getting a bad name because of this office. Overall, I think they are a good company with good services and discounts, but I am now looking for other options.