AAA Glass Co in Fort Worth

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comments 5

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  Catchup Hernandez

  :: 27 February 2018 19:11:55

  They did a great job

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  RAYMOND MOTLEY

  :: 25 February 2018 00:43:25

  Super nice people and very helpful

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  Donald Medina

  :: 20 February 2018 13:04:51

  Our contractor hired them to replace a vinyl beads damaged by hail on windows to our rental and home. We agreed to their disclaimer that they will not be responsible if they cracked the glass windows in the process. That is fine with us, and we gave the approval. They ended up cracking 3 window glass panels. That is when the horrible experience with this company started. Their crew never told their office or called us to informed us (at least as a courtesy so we could move to next step of repair) that they damaged the few glass on windows. We had to call our contractor of the damage and set up a replacement. It took them many tries to complete the replacements. Issues with each time they tried: ordered 2 windows glass pane for the rental and only processed one. Could not install second window due to wrong measurements; panel had grills and ours were just plain glass panels; Not tinted; cracked the glass in transit to the house. There was a lot of confusion as to what was discussed and or agreed on and you have to prove to them what was agreed on. Never return calls when they say they would. You have to keep calling to follow up. Just horrible experience.

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  Patricia R

  :: 11 October 2017 17:15:07

  Most over priced glass company i have ever tried to do business with

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  FWCC Director

  :: 16 May 2017 14:37:05

  Had a mirror repaired there 5 months ago and stored the mirror flat until ready to hang it a couple of days ago. The piece they repaired fell off within 4 hours and upon closer examination had only been affixed with cheap grade double sided foam tape after I paid them almost $100. I took the mirror in and the girls at the desk tried to claim that they only provided the mirror piece and they had not been the ones to install it. That doesn't even make sense and I assured them I had not installed it myself and I had picked it up from them so this was AAA's work. They refused to accept this and sent me packing with my borken mirror and a bad taste in my mouth for AAA. Terrible quality work and even worse customer service. Will not be using them again.