Zuckerberg San Francisco General Hospital and Trauma Center in San Francisco

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comments 5

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  Matthew Elvey

  :: 29 April 2018 01:03:19

  Very mixed experiences. Fantastic quick diagnosis of NMO and initial treatment by Neurology dept. Mostly world-class care from doctors and the nurses and other staff over 4 weeks but ... Huge errors were made! Two representatives from patient advocacy a.k.a. the office of patient experience came to my room to receive a grievance, took it, and then failed to file it. They never apologized. The grievance was regarding a horribly botched lung biopsy operation. The expert surgeon who obtained my blatantly misinformed consent lied to me. He didn’t do the surgery; a doctor in training did and she was poorly supervised (I heard it) and screwed up, causing my lung to collapse (!) and I was in HORRIFIC pain which they didn’t treat for HOURS because they felt the need to consult with the on-call neurologist, who didn’t respond to an urgent page. I was left ALONE in the OR in unbearable pain. Surgeon did apologize! (months later) Days later, staff also made 4 medical errors dispensing painkillers which fortunately I prevented. They have “advanced” technology to prevent medical errors but it’s buggy as hell; it should have prevented what I prevented just in time. I would put money on it it hasn’t been fixed, based on the way my grievance was handled. Also see my ER review. Richard Fine/1M clinic is GREAT.

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  Emanual Goldstein

  :: 12 April 2018 17:44:49

  Very confusing architecture, total lack of competent staff, also very drab and dreary once you get through the 'Zuckerberg's' new buildings, you find the same SFGH right there. Depressing hospital and one smart investment by The Z man, I mean his name is all over everything. Serious though, bad hospital, don't go.

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  Robert Long

  :: 04 April 2018 18:44:51

  If you want to die or become disfigured, come to this trauma center. It is one of the most disorganized hospitals I've ever seen. Administrators and surgeons flat out lie in the culture there. I've personally had a very bad experience there (a week ago) and have heard of others. I'm fairly well versed in hospitals and trauma centers as I suffer from an accident that has let to 15 surgeries since July 2017. Some of the staff try to help and soften the insanity. Why Zuckerberg would put his name on this place is baffling. You've been warned, I can do nothing else.

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  Dill Rogerz

  :: 03 April 2018 20:24:30

  It is unfortunate your trauma surgeon became a political spokesperson instead of simply doing his job by treating patients and reporting the facts. This incident, which wasn't a mass shooting, has nothing to do or is in any way similar to the shootings he mentioned. It is sad he tried to use this domestic violence incident as a political tool. You should be very cautious about visiting this hospital for healthcare because it seems they cannot remain objective.

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  Jerry Gordinier

  :: 06 March 2018 19:44:48

  Avoid hospital at all costs - one of the most expensive ER in the city, will tell you they take your insurance but generally out of network. Came here for noro virus, left much poorer. Two stars for the helpful staff, but minus one million stars for unhelpful billing dept (who are at lunch 11am, 1pm, 2pm, 4pm) who generally make it difficult to discover any useful information about your case. Be sure to check if they are trying to balance bill you - charging you more than insurance will pay out - as this can be extra cost.