Zales in Fort Worth

🕗 opening times

comments 5

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  jessica yere

  :: 22 September 2017 12:49:53

  I luckily had a great experience at this location. I worked with Kim and she provided excellent customer service. She was patient with me and I was able to browse with ease without the pressure of buying. She also answered all of my questions to my satisfaction. Thanks, Kim!

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  Ryan Cargal

  :: 12 May 2017 18:52:50

  Dont waste your'e time. Go to marquiese or helzberg next door.

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  Kristen Cargal

  :: 12 May 2017 18:45:42

  Overcharged me by 80% and did not deliver on time, even with a rush fee.

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  Kristin Turner

  :: 20 March 2017 19:45:52

  Worst jewelry store ever!! Customer service sucks! Abby treats everyone like crap! They lie about everything. My ring is ruined because of them! Then when they are suppose to be repairing it is get it back after having to pay more money for their screw up to begin with its still messed up and looks like crap! Never use this company! I wouldn't even give them 1 star if Google would let me!

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  Hayley Tuggle

  :: 27 March 2016 19:09:16

  I cannot even begin to describe my entire ordeal with this location. Long story short the employees do not want to do their job and they do not care about their customers. They left my ring which was in for repair "laying in a drawer" at the store for five days and probably would have never realized it if I wouldn't have called. After realizing my ring was left "laying in a drawer" I went first thing the next morning to pick it up and take it somewhere new. When I arrived at the store Sharon greeted me with a " Oh crap, oh crap, oh crap. Sorry we are short handed" What an interesting form of customer service.