Wuollet Bakery in Minneapolis

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comments 5

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  Vicki Albu

  :: 16 May 2018 15:12:55

  Beautiful presentation, but $4.05 for a plain old macaroon?! Beware!

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  Hazey Lavonne

  :: 07 April 2018 01:41:10

  Cupcakes good but some of tge staff dont know how to talk to certain people they act like they dont ubderstand what you saying this has happened several times .

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  Dhwani Patel

  :: 08 March 2018 20:23:13

  I went in today with a coworker to pick up a birthday cake for which my boss had placed an order and made a partial payment. She had later called in to make changes to the order which cost extra so she promised to pay during pick up. When we arrived to pick up the order with the remaining payment, the employees couldn't find any proof of payment. They called into their center(whatever that is. Maybe the head store?) but still couldn't find proof of payment information there. The employees started asking us when our boss had placed the order and when and neither ofnus knew since we were only told to pick up the cake and make the remaining payment. We tried guessing when she may have come in and how she paid. We told her that our boss had met with a man working there around lunch time. After 10 minutes of searching for proof, the blonde female employee starting being rude and started accusing us of lying. She said "you see why I'm skeptical of you right? You keep changing answers on me. It would be nice if you could actually show me you made the payment so i know you're not just saying this." Then all of a sudden she remembered working the day my boss had come in and confidently told us that she remembered having a call with her later and that she definitely had not paid. We called our boss and asked her to text us an image of the receipt to clarify this (mind you, she was in an important meeting - the only reason we went to pick up the cake.) While we waited, she continued to tell us that we have to make the payment again to take cake. In the mean time we got the picture of the reciept from our boss. While she was going on about how we are trying to basically con her into getting a cheap cake (it's a $70 damn cake, we can afford it. We only need $10 with extras we added).We showed her the receipt as proof of payment and she apologized saying she's embarrassed and she would like to stand up for her coworkers. So she basically put all the blame on the coworker that wasn't present and didn't own up to her behavior. Then she quickly walked back into the back room so she wouldn't be answerable to us. I have never been through a more rude, demeaning customer service experience. At least train your employees to be polite and respectful, let alone to not make assumptions without knowing all the facts. They have definitely lost our company's business.

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  Sandy Roberts

  :: 21 September 2017 17:30:53

  I purchased a fruit tart today (large one for $48) and I was disappointed that the kiwi on the tart was hard as a rock, it actually crunched when people ate it. For $48 the fruit on the tart should be ripe. Some pieces still had the peel on it too. I could have made one just as nice myself for much less cost and with ripe fruit.

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  Kelin Jackman

  :: 18 August 2017 12:14:51

  The selection of pastries is awesome and delicious. The frosting on their cupcakes and cakes is sinful. All around a dangerous place to go.