Woodforest Bank in Lexington

🕗 opening times

comments 5

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  Pam Klingaman

  :: 08 January 2018 12:41:36

  Because of these reviews I am now Leary of using this branch. I will go else where now!

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  Robin Smith

  :: 26 July 2017 17:15:31

  Very very very rude employees. Would not recommend visiting to anyone if you would like to have a friendly and swift experience.

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  David McDaniel

  :: 04 July 2017 14:15:13

  Save yourself the misery and go to the Location on Grey Lag Way. I have been banking here nine years because it was convenient to bank when I grocery shopped. But they are going down hill fast. Yesterday they deposited my money into someone else account and when I discovered the error I had to drive all the way back to the store with my deposit receipt and show them, I had to do this because they refuse to answer their phone or return calls when you leave a message. I mean I can understand they are busy at times but that really is not my problem. It is their problem and they refuse to address it though I have complained about it many times over the years. From now on I am going to The Grey Lag Way location. They always either answer their phone or return your call promptly. If I knew how to complain to their corporate office I would do so.

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  Felicia West

  :: 06 March 2017 18:46:37

  I found the customer service to be the absolute worst that I have ever experienced! Not only were the employees slow to assist customers, unfriendly & completely unhelpful, they created an uninviting, non- professional environment!

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  Ashanta Conner

  :: 23 November 2016 03:12:46

  Quick fast and friendly! Happy camper!