Wilhelm Portland Memorial Funeral Home in Portland

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comments 5

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  G Bellows

  :: 17 March 2018 22:59:21

  A tour of this amazing Mausoleum is a fascinating way to look at 150 years of Portland history, art and craftsmanship. The things that have changed over time and those that have not, give great insight into our culture. Michelle, our docent, presented the story of this facility with respect for those interred and dedication to the Wilhelm mission.

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  Janice Feaman

  :: 14 March 2018 00:15:39

  Michelle was gracious, knowledgeable, compassionate, and guided us through a treasury of art, history, and Portland lore showing both respect and enthusiasm as we toured this truly amazing landmark mausoleum. It's size and beauty are overwhelming. I highly recommend touring this fascinating memorial.

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  Frances Bellows

  :: 13 March 2018 18:50:56

  Fantastic art, Portland history, and story telling. Our docent, Michelle, was very well informed. She also had enthusiasm, compassion, and wonder at the accomplishments of all we saw.

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  Miriam Bellows

  :: 13 March 2018 17:12:17

  Wow. This is an amazing funeral home and mausoleum, spaning over 4 miles and 8 floors, you wouldn't guess from the outside. Each room/era is more amazing than the last. There is so much to learn, appreciate and explore in this piece of Portland's history. Michele, our tour guide, was incredible- very knowledgeable, accomidating and sincere!

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  Sue Krueger

  :: 20 January 2018 21:01:27

  After my mother passed, we called about arrangements at Wilhelm's where she had prepaid for a niche. At the first 30 minute appointment we got very confused by the staff member who seemed more interested in selling my sister a niche than dealing with my mother's internment. She didn't know where the niche was or show us rooms for services or obituary options. She couldn't answer about urns or measurements of the niche. We weren't shown the chapel -prices were given quickly. She announced we were out of time, plus we needed more time to think on our utter confusion. We left feeling like we were imposing. So we scheduled another appointment in a week. She called to change this appointment two times. At this appointment, we were told upon sitting down (and I quote) "Ladies, I have another appointment in less than an hour, we need to get through this or we will need to reschedule again." The gal was downright snotty. Because my mother had prepaid for a niche, we had to go back to release the trust and order lettering. We felt the staff member thought we should know what was happening and we felt like we were wasting her time. In this meeting, she called my mom " Very lucky" because they allowed her to trade in a vault for a niche many years ago after she decided to be cremated. She said this was unheard of. Lucky? She paid for it! I was there. They ended up with more real estate and more money because the price had went up over the years. Plus, why even bring this up? She's not lucky, she's dead! Instead, answer some of our questions! Nonetheless, after rushing through this meeting in (and I quote from her) "Record time" we noticed she immediately left the building. Bottom line- Wilhelm's staff (of all people) should understand that not everyone is an expert in death arrangements. They should be more helpful and keep focus on a tender situation. Maybe have a price sheet or pamphlet. They should guide families. Any selling of additional products and services will flow naturally from guidance. We were not allowed to think on or discuss the price of a service because it took time. (She'd have to call in the funeral director, etc...) It was like a car sale in which you never get to see the car. Like 'the offer expires once you leave the building'. Like now or never. We chose never. I've learned things always work out for the best. We ended up having a lovely ceremony down the street at the Old Pioneer Church. Warm and inviting. Take your time. Make this a special time for you and your family. Step away and weigh your options.