White Bear Air in Fort Worth

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  K YO

  :: 09 August 2016 15:53:03

  Contacted these guys to have a leak soldered where the line comes into the compressor. The guy that came out didn't want to do the solder job, so he had his "professional welder boss" come out to do the job. The guy said he had fixed the leak and said we shouldn't have to worry about it ever again. Week and a half later, AC is getting warmer, so I decide to go outside and check the compressor. Sure enough, the leak is still there and in the same place. I contact them to let them know and a guy comes back out to repair. This time after he starts working on the leak, he runs out of gas and states he will be back out the following day to repair the leak. A week later, the guy doesn't answer his phone or return text. Finally after two weeks and my wife and I contacting them, their response is we need to downsize the size of our unit and they will put the initial payment towards it... what does a smaller unit have to do with fixing a leak.. With a new unit, the weld would have to be made again on that unit and if there was an issue, I would be in the same situation. Not a trustworthy company. I would look elsewhere. I will also post all text if I can find a way in a second post or follow up. I saved all text from these guys and they are not to be trusted.