west elm in San Antonio

🕗 opening times

comments 5

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  Paige Martin

  :: 04 February 2018 15:57:12

  Everyone at this store is super nice and helpful! Also the only place you're going to find quality mid century modern furniture and accessories in SA

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  Howard Herman

  :: 11 January 2018 11:06:52

  These people are totally incompetent. My wife and I made the mistake of purchasing furniture there about one month ago. First they delivered our lamp without a shade and told us that the shade was sent to the warehouse by mistake. Today they delivered a bed without side rails so I guess my visitors,that are due in this afternoon, will have to sleep on a mattress that’s sitting on the cold floor! Beware of this company there is zero after sale service. I cancelled the rest of our order and we’ll find a furniture store that values our business and time. These people are a joke!!!

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  Kristen Nelson

  :: 11 July 2017 11:08:33

  Staff isn't terribly knowlegable and is pushing the sales but the selection is great and they do occasionally have good sales. They also sometimes do community events like Honeysuckle Tea Time Milkshakes.

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  Liz Stapp

  :: 09 April 2017 18:45:37

  Alecia was so helpful and wonderful to work with! I was looking for the pink hex table, which is shown, but not available, online. After calling the online customer service line, they gave me the numbers and location of the few stores nationwide that still had the table. After calling serveral and being put on hold indefinitely - only to be to told "no, we won't ship it to you," I called the San Antonio store. Alecia responded quickly, inspected the item, was willing to box and ship it to me, and I'll have it in 3-5 days. She went above and beyond, despite the fact that I'm in Colorado, and likely can't shop in her store physically. Her customer service and attitude was beyond professional and friendly!

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  Patrick Haley

  :: 26 January 2017 06:32:31

  west elm's proximity to the Pearl is no coincidence. They offer a variety of high-end furniture and housewares that have a distinctive modern and minimalistic character. It's the kind of furniture store where everything, as if by design, is a perfect match for your luxury condo, apartment or renovated house.