Wells Fargo Bank in Minneapolis

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kommentare 5

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  luskye13

  :: 15 September 2017 12:28:05

  ABSOLUTE WORST CUSTOMER SERVICE !!! Called to get a form I need, from a policy my wife - who passed away - had with this Bank. The "customer service" person could not have been more; lost, rude & totally rushing. This is a critical / *simple* document I need for Probate Court --- wells fargo, in all their anti-customer service mode, has just turned this into one of those dreadful situations, w/ multiple calls, speaking w/ more rude & lost people, in my very near future, ugh !!

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  Sherry Howell

  :: 21 November 2016 19:44:01

  Absolutely the worst! I scheduled a call to discuss refinance options and received a call from someone who never bothered to follow up, I then called and talked to another person who NEVER emailed me my options. I then called a third time and spoke with someone who couldnt even find my home mortgage. My fourth attempt was an email to the second guy I talked to. My fifth and LAST attempt was a voicemail to the guy I emailed , who once again never called me back. News alert Wells Fargo- I'm taking my mortgage to another company!! You have officially lost my business as a current homeowner who HAS a mortgage with you.

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  Dustin Singh

  :: 14 May 2016 23:58:54

  This is the worst banking experience I have ever had. I have a very serious problem that is costing me hundreds of dollars and a ruined vacation because the banker I called lied to me. Now I'm in a foreign country with no access to my account and not a single Banker I spoke with can help me. Furthermore one of the bankers I spoke with told me there was no problems with my account and that no transactions were being declined however this was a blatant lie. Needless to say the other bank cards that I have Chase being one of them is giving me no problems whatsoever. I'm documenting it every step of the way and I will post everything on YouTube. Wells Fargo has terrible customer service that will say anything just to get you off the phone. I confirmed with the supervisor I spoke with that the calls were being recorded and I will post said recording the second I get back to the States. Thank God I didn't rely only on Wells Fargo they are very unreliable and I would have been left in a foreign country if I did. Furthermore the customer service representative at Wells Fargo were more interested in what they couldn't do for me then what they could. So if you want to be left high and dry when you need your money the most absolutely bank with Wells Fargo otherwise Chase is the best option.

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  Jonathan Bates

  :: 16 December 2015 06:21:11

  Several years ago I was a Wells Fargo customer -- until the terrible service and forced overdrafts made me go elsewhere. But: About 6 months ago, I reopened an account with Wells and could not be happier with the quality of customer service, the online products, and personal attention I've enjoyed in this branch as well as West Suburb locations. I didn't think WF could earn my business back, but they did... keep it up.

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  Thomas Koefod

  :: 16 July 2008 17:41:04

  I used to hate going to the bank, now I don't mind so much. Plus I've had wonderful recommendations from Carolyn that works there. Never before have I felt like the tellers cared anything at all about me.