Wells Fargo Bank in Fort Worth

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comments 5

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  Cindy R. Corral

  :: 10 April 2018 12:25:55

  The people here don’t care at all about whatever situation you’re in. Somebody had stole my debit card and wasted 500 out of my checking and tried depositing a fake check of 1,500. All thy told me was call the claim department. I called and all they kept doing was transfer me and transfer me until at the end was a fax machine or they would just hang up in my face . When somebody finally decided to answer I had to file a claim. Well turns out they didn’t . I had to file 5 different claim until they finally got all the money that was stolen figured out . I then went in person to talk to the general manager, chad, he then told me that it wasn’t me loosing money it was the “bank”. They took my hard earned paycheck from me and started making me pay it off myself . I had to pay off something I did not do . They later then finally credited me like 600 and never returned me my paycheck nor the money that was stolen. They had no care what so ever. So I ended up closing all my accounts and leaving this stupid bank .

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  Scott Parker

  :: 31 December 2017 12:36:18

  Employees urged me to open a travel account. After time, the bank sent my money to Texas unclaimed funds. They didn’t call or give me any support. I have a mortgage at W.F. I bet they would call if I was late paying. I’m done with W.F. for life.

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  Ashra Acharya

  :: 13 May 2017 11:16:35

  Made an appointment to be seen by a banker. Bankers did not care about the appointment. I was travelling out of the state and informed the banker and I still had to wait in line for the walk in cue to go down. No sense of urgency in staff or respect for people's time.

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  Davion Dunbar

  :: 14 March 2017 15:06:44

  I love this bank alot

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  bonita mccalister

  :: 24 June 2016 16:13:38

  I love all of the employees! So nice, the bank is always clean and cool. Chad the branch manager is okay if he can keep his word!