Wells Fargo Bank in Portland

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comments 5

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  Todd Wright

  :: 25 May 2018 19:20:57

  I went into this bank to get 2 $100 bills broken down into smaller bills. Specifically $20 (9), $10 (1), $5 (1), and $1 (5). Well, this bank does not make change for non-customers for more than $20. I spoke with Nick, the manager, and his explanation was that it was to prevent his tellers from being short changed and that it cost them money to bring in change. I wasn't asking for 20 rolls of quarters. I find this absolutely ridiculous. I went to Bank of America and they gladly made the change for my request and didn't even ask if I was a member ( which I am). They either need to train their tellers better or find better people if that's part of their excuse for not serving the public. Wells Fargo will never earn my business

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  Cedric Nash

  :: 03 February 2018 19:54:39

  All I can say is Wow! I am very impressed with this Wells Fargo bank! Well first of all I must tell you to always go into a branch to set up an account. Do not do it over the phone. The process is so much longer! I actually called the branch first to set up a appointment. The woman who answered the phone was very nice and helpful. She got me connected with the appropriate personnel for my needs. I got an appointment the same day! It didn't take me only 30 minutes to finish the process! I really enjoyed being educated on my account. You know hidden fees or annual fees! I was even shown some new ways to manage my business and to grow my business. The branch was the biggest I had ever seen. The general manager was very nice as well. The entire staff were dressed very nice and professional. Everyone was friendly! The bank was very clean inside. When Mr. Henry Wells started his bank this is the kind of service he would want. Thank you once again. 10 stars! I highly recommend this bank!

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  phones email

  :: 28 August 2017 17:29:36

  Friendly and helpful employees. Clean, never had any tremendous wait times.

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  Kalen Forsberg

  :: 21 July 2017 18:33:55

  It is a nice new looking location, but I had to wait nearly 15 minutes in line. The staff is friendly, but not as knowledgeable as I wanted them to be.

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  MaHoney McKeon

  :: 25 March 2017 13:52:02

  Negative star if it was possible. After finding out what this Giant Bank did to my fellow service members, I could hardly contain myself when I closed my account. The manager of the bank had no idea what I was talking about. THE MANAGER! How is that possible? Ignorance or denial, who knows.