Wells Fargo Bank in Oakland

🕗 opening times

comments 5

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  John Parke

  :: 10 October 2022 12:43:42

  Customer service is lackluster. The culture is to pass the buck and tell you to come back later when so and so is here. ATMs are not well maintained and often out of service.

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  Jade Ng

  :: 31 May 2022 21:27:46

  I went to this location this afternoon and I brought $200 in $20 bills to exchanges to $5 bills., the teller was very helpful and nice but when she gave me back my $200 in $5bills, she just gave me the money with the rubber band …. So she did not count it in from of me and I asked her if is that it , and she yes and she said if i want to I can count it .. I should had counted but i did not cuz I did trust her. So when I when to my place I counted it and it was missing $5 dollars out of my $200. I have learned my lesson and next time I will count my money before to leave the bank. My only feedback is to make sure tellers at this location should be more careful and count the money in from their customers.

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  Genesis T

  :: 10 February 2022 16:10:07

  This review is for the security on duty (Feb. 10, 2022 at 1:00pm). That person needs to know how to be polite with WF clients. He/she told me to “Go outside” a few times and came into my face. I saw there was 3 people in-line for teller. My point is there is a way how to say to people to if you want them to go outside because we understand the only amount of people can be indoors and such and not to be RUDE! And so I left and decided not to wait. I came back, got in-line etc., and after my transaction with the teller. I was told to go to the side or back door to exit, while he/she lets the other people in and out to the main door. So, I sense a little of discrimination there. Very unruly and unfair treatment of your clients.

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  Irene Liu

  :: 04 February 2022 17:38:00

  The security guard was polite and the teller Meliza was very sweet. Also, there are signs posted about the coin shortage but I was able to get quarters at the branch today (no limit) just FYI for those folks who gotta do laundry.

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  Anish Thakkar (Doc Thakkar)

  :: 15 February 2019 16:53:54

  Great bank with very kind tellers. This location is always clean, and just installed some brand new ATM's. Located on the corner of Lakeshore Ave and Trestle Glen, and right next to the Hearing Zone (great place for hearing tests and custom audio).