Wayne Valero i Wayne

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kommentar 5

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  Vijay Narayanan

  :: 19 April 2017 23:10:47

  I had a flat tire on Good Friday. When most shops were closed the good guys here took care off my in a jiffy. I would highly recommend them.

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  Michael Colonna

  :: 12 November 2016 00:40:50

  Solid, honest mechanics, they went out of their way and shared tips and printouts for a project I took on myself, this is the North Jersey shop that does the work I can't.

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  Matt Carter

  :: 23 November 2015 21:50:45

  I brought my 16-year-old Toyota Camry in here for them to look into sputtering and slow idle on start-up. I left it there all day. When I came back to get it at the end of the day, they said they couldn't find anything wrong. (They hadn't checked for carbon build-up on the idle control, which is one of the first things a good mechanic would check given those symptoms.) A few weeks later, I brought it back again. I arrived right when they opened, and I told them they might want to check the idle control, since that had needed to be cleaned a few years earlier. I got no call from them all day. Well after their posted closing time, I called and asked for a status update. They told me that it would be ready in 30 minutes. I got there and found they had replaced the idle control valve and wanted $560 for the job. I told them that this was quite expensive and I asked why they hadn't called me to give an estimate or to get my approval on the price. They replied unapologetically, "We thought that's what you wanted. We can put the old one back in if you want." I asked whether they had bothered trying to clean the idle control valve first, which would have been much less expensive and probably would have solved the problem as it did years earlier. They replied that they hadn't tried that. If you go to this place, ask them to call you with an estimate before they do the work. Though their service in my case may not have been intentionally deceptive, I felt it was sloppy customer service.

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  Brian Culley

  :: 17 July 2014 16:23:31

  Excellent. Broke down in my company vehicle at 4pm. They diagnosed the problem, gave me a very fair price ( when they could of easily taken advantage of me as I was 2 hours from home) I was on my way in an hour and a half. It's nice to deal with an honest local business.

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  J. F. H. J.

  :: 15 May 2014 20:48:24

  Great and fast service, the price of labor is better than most competitors. I love the service and will continue to return.