Washington Sports Clubs i Washington

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kommentar 5

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  She'rie Hurtado

  :: 06 May 2018 01:31:50

  The fact that I can walk here makes it worth the price. Its clean. The machines work. They offer a lot of classes and give you a few guest passes. They also have a pool you van bring ur kids to and offer swim lessons and babysitting. But I would like to be able to bring my teens to workout or attend a class but you must be 18. That and the fact that they only have one of most machines but an overwhelming number of treadmill/stepper and cycle machines. Its ok but not amazing. And if you cant get here easily its not really worth the price.

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  alex nasserjah

  :: 02 May 2018 12:24:32

  ** I had to edit my review because now after having tried to cancel my membership for 4 months, they are continuing to withdraw the monthly fee. THIS PLACE IS A SCAM!** Listen to the reviews. Everything that has been said about the poor customer service was only confirmed my own terrible experience. When I originally went in to see if they had any free trial options, I was instantly bombarded with the most aggressive membership salesman I have ever seen. I eventually signed up on a monthly basis because I was unsure of how long I’d be living in the area. In the second month they will charge you an extra $70 as a so called “annual fee”. This fee was never made clear to me when I signed and is completely unnecessary considering the $70+/month contract should already be more than enough to cover cleaning and maintenance (what else would the fee go towards). This is what prompted me to request the cancellation of my membership. Everything went downhill from there. After asking to cancel my membership and have the $70 annual fee refunded because I was only there for two months, they told me there was still going to be a $25 cancellation fee. What is the point of paying extra for the monthly contract if you still get a cancellation fee?? After some back and fourth, the manager and I agreed that I would get the annual fee refunded as well as the following month because the cancellation wouldn’t be processed in time, but I would still be charged the cancellation fee. The next month came around and I got charged for that month. I had to go in again just to remind them to submit the proper paperwork to get me my refund. After I thought this nonsense was done, they proceeded to charge me for the month after that! I called them immediately asking why my membership wasn’t cancelled and they blamed it on me for not providing the proper paperwork. This is completely untrue especially considering I went in twice to ensure they did their job. Ultimately after two months I got my full refund and my membership cancelled. This gym plays fast and loose with your bank accounts. If you are on a budget and every dollar in your bank account matters, do not pay this gym. They will take advantage of you and your money unless you go out of your way to stop them. The only reason I give this place a star at all is because the gym itself is adequate altho lacking in the free weight department.

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  Connor Siegel

  :: 11 April 2018 14:45:54

  The management team went above and beyond to help me resolve an issue! Great customer service and this gym has everything you need! friendly staff!

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  Eva Z

  :: 11 April 2018 09:58:00

  Been a member for at least several years AND STILL AM(DUE TO RESPONSE TO MY REVIEW AS IF I AM NO LONGER A MEMBER...I AM!). When initially joined in had issues with them as they charged me for a personal training contract that i never agreed or signed or even had a personal training session at all for this to occur. It was outrageous as it took numerous calls and months for them to return the money till i threatened with better business bureau and the issue was taken cared of immediately. it is funny how that works. well it has been several years since then and i do have a regional membership so attend other clubs too that are definitely better. I did refer a few friends to join in and the manager said that i will get a discount or some initiative for it in my membership...well..ha..i never did. its good gym if you are able to be flexible with your hours so not come at the peak time and the pool sauna facilities. other than that...seen and been to much better

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  Rachel Lachenauer

  :: 23 February 2018 13:05:22

  I was skeptical about joining given the reviews but the proximity to my home (10 minute walk) made it the most realistic option. I take advantage of the pool, sauna, and classes. I do not take advantage of the free weights or machines and cannot speak to their availability or reliability. I have had a great experience with the classes. This location has diverse offerings with engaging teachers that make this an enjoyable benefit. The pool and locker rooms are well equipped with with basic necessities. Unless you have very specific needs this gym should be well suited for the average user.