Walgreens en Portland

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comentarios 5

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  Nanette Nielson

  :: 24 May 2018 22:30:04

  Never had a problem with this location. Been filling my scripts there for years. Just last month, I walked up to the counter with a prescription i needed filled same day. They said it would be a 30 min wait. Made sense. They were very busy. But wound up getting it in 10 min instead. The employees I have consulted were always helpful. The checkers rang me up just fine, the shelves are stocked. The store feels a little run down. Like they could use a boost from corporate. But overall, a very normal experience and when it mattered, they exceeded expectations.

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  Joseph Christ

  :: 03 May 2018 20:46:49

  The level of incompetence among the employees is astounding. I sent in a simple photo order to be printed. I received an email stating that my order had been printed and was ready to be picked up. I left on my only break from work and walked half a mile to their location to pick it up. Upon arrival, the clerk (whose name was Parker) could not find my order. Then the employees looked through a bunch of garbage on the floor and found my poster, which had been printed the wrong size. Angrily, I left the establishment, as I was late for work - due to their exquisite level of retardation. I called a little while later, and spoke to Parker, who gave off a serious attitude, and frankly, couldn't have cared less. The staff at this location are morons, incapable of accomplishing any other than being pathetic excuses for human beings.

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  Matt Rogers

  :: 23 March 2018 14:03:54

  I've never had a pharmacist hang up on me, until today. They sold me a prescription without telling me that it was for three days and not 30 as my doctor had prescribed. I get that it's ultimately the insurance company's fault, but before I paid for the medication, the pharmacy could have told me that what I was buying was one tenth what I was expecting. I never would have paid for it if I had known. When I called to complain, the pharmacist hung up on me. Seriously. Just hung up, even though I never raised my voice or made any personal attack. Guess he was too busy to be bothered with human beings. I called back to speak to the store manager, who was nice enough, and he did say he would speak with the pharmacist about it, but he did not follow up with me. Never going back. Would recommend that no one else go there either. Plus they're severely understaffed. I waited on hold for 15 minutes before speaking to anyone. There is always a line at the store and only one or two people working.

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  Emilee Peterson

  :: 06 March 2018 18:18:46

  Terrible staff. I went in at almost 1:00 in the morning to fill an emergency prescription after leaving the ER. Google said the pharmacy was open and I also thought because it's always been a 24 hour pharmacy. I walk in and a young gal at the front was rude, said I had to give her my purse and it was store policy. I said I wasn't giving them my purse and she said I can take my wallet out. She said if I didn't I wouldn't be allowed in the store. So I took everything out of my purse and walked back just to find out the pharmacy wasn't a 24 hour pharmacy anymore. Told them up front google says the pharmacy is open and the young gal says no it doesn't, which it did. The manager than said google won't change it to not 24 hours anymore. My purse is my personal.

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  Curt Hernandez

  :: 03 March 2018 18:24:37

  Was gifted some razors recently but they were the wrong heads for the razor I use. Since the item was a gift, I wasn't given a receipt. The person who got them for me told me they bought them at this particular Walgreens so I thought I'd try my luck and see if I could exchange them for the correct razors. I called ahead because I wasn't sure on the return policy, the gentleman who answered the phone told me I could come in and exchange them for in store credit, and use that credit to purchase the correct razors. So, I take the thirty minute bus ride, and walk up to the counter. The guy whom I talked to on the phone was there and told me he just needed a manager approval and I could exchange the item. The shift leader, a Katie Smith, looked me up and down and then told me the policy had suddenly changed, that without the receipt there was nothing they could do. I was a bit perturbed, so I asked for the corporate office number. Twenty minutes later, she came out of the back office where she was no doubt practicing her stellar customer service, and handed me a barely legible phone number scribbled on a piece of paper. Thanks Katie! You're the best! Hopefully Walgreens will continue to hire inept livestock to handle it's business.