Walgreens in Plainfield

🕗 opening times

comments 5

• 

  Donnie DeMary

  :: 26 October 2017 16:27:52

  Customer Service training is needed for your Managers. To know that your Managers talk to customers in an unprofessional manner is highly insulting and disappointing. A young cashier was having trouble processing a customers check, which caused a severe backup at the register. I noticed a manager at the photo counter, so as a courtesy, I walked over to inform her that the cashier was having troubles at the register. To my shocking surprise, the MANAGER'S response to me was "I'm only one person!" in a a very unprofessional & disrespectful tone. This also occurred in front of another customer. This manager proceeded to debate me showing a severe lack of professionalism and discipline. I am a business owner with a located around the corner from this location. I refuse to come back to this store...extremely embarrassing...I will also inform my customer base and constituents from the Chamber of Commerce & UEZ about this.

• en

  Julia Gabriel

  :: 11 February 2017 12:57:00

  Pharmacy needs more staff. prepare to wait for at least 20-40 mins for your turn in the drive thru.

• 

  Ron Virgilio

  :: 02 February 2017 20:50:13

  Charlie the pharmacist was very helpful, called the insurance company and figured out what was going on.

• en

  Stefanie Bistis

  :: 04 September 2016 11:23:27

  Ahmed in the pharmacy was a huge help when picking up my prescription today. He took the time to help me locate the correct coupon for my medication and was very patient. The other employees in the store were also friendly and helpful.

• en

  angelica francisquini

  :: 12 November 2014 15:44:59

  On hold for 45 minutes and someone hangs up on me without even saying "Hello how can I help you. Thank you!