Via Veneto 26 Trattoria in White Plains

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comments 5

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  Eric Roche

  :: 27 May 2018 18:30:15

  I love this place. It feels like dining in Europe with the pace of an American restaurant. The fioreti rustica is in my top 5 dishes ever eaten and the staff is top notch. The bread is always warm and the salads are always fresh. Favorite spot in White Plains!

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  Tana Da Silva

  :: 23 May 2018 10:30:05

  UPDATE! I have updated my 5 star review to a 1 star review since 0 is not an option! Never have I been so disrespected by someone over the phone as I was last night! My $80 delivery order arrived and the 3 meals I ordered were incorrect so I called the restaurant to ask them to please redeliver what I ordered and paid for and I would give them back the wrong items. The woman who answered the phone was so ignorant towards me and was calling me a liar and saying that the woman who took my order didn’t make any mistakes and that she was NOT going to bring me any replacement dishes. Hmmm, let’s see: I ordered shrimp scampi served over angel hair pasta with extra scampi sauce- but instead of shrimp I asked for fried calamari. Pretty basic dish. I have been ordering this over the last several years since I started dining here. It’s not that hard to substitute fried calamari for grilled shrimp!! I get this dish everywhere!!! What I received: a tiny side dish of PLAIN sticky angel hair pasta and a side of grilled squid. The squid container was tipped over in the bag and all of the sauce came out of the container and leaked through the bag - luckily the brown paper bag was put in a plastic bag because the paper bag ripped apart due to it being soaked in the squid sauce. There was literally no bottom to the bag! Gross! It was such a mess! But what ever that was not my issue! I just wanted fried calamari with my pasta! Then I ordered pasta a la vodka with chicken cutlets - but instead I received grilled chicken - which is not what the hubby wanted at all!!! I also ordered him a Caesar salad which I was charged for and instead I received a small plain salad which I’m guessing is their house salad. We were charged $80 for this and when I was on the phone I had only mentioned the squid dish being incorrect when the woman was snapping at me over the phone. I asked to speak to a manager because I have been going there for years and have never had an issue and in the most condescending way ever she says I’m the owner sweetheart, as if she was above me. I could not believe the owner would speak to her LOYAL customers this way and when I said you’re the owner and you’re speaking to your customer this way I guess I should never go back there then since you don’t even care and she hung up on me before I could even tell her about the other 2 incorrect dishes!! I literally just ate the same calamari dish there Saturday afternoon and she called me a liar and said they would never make that for a customer! Really?! This lady is a straight up jerk! Usually a man answers the phone - this was the 1st time a woman has ever answered. The sad part is I enjoy their food - but I can not support an establishment where the owner hangs up on you when they made a mistake. Take accountability and have some pride in your restaurant! I will never go back there. I order from them a lot as well as dine there a lot since it’s right next to movies. It’s our go to Italian restaurant when we are out in about in white plains. Oh well! Business must be booming if she is so willing to lose a customer who spends $80-$200 there at a time!

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  Heidrun Kreuziger

  :: 23 May 2018 08:59:10

  This is the second year we have come for a group dinner, the food is always delicious and plentiful, and the service is great. Thank you Patrizia and Ariano

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  Michele M

  :: 07 May 2018 01:33:19

  Great food, great service. Although you really can't see it from Main Street, it's there - right next to the main entrance of City Center. You can run in for a quick bite or sit down, relax, have a glass of wine and be served. Either way, you will not be disappointed.

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  Charles Conklin

  :: 06 May 2018 13:04:03

  The great place to go the food is great the service is great the people are great the owners always there just a nice place to go to relax and eat and have some drinks