Verizon Authorized Retailer – Victra in Seattle

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comments 5

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  Mary Night

  :: 25 April 2018 19:00:31

  I stopped in the store just to get a case for my iPhone and Karen the assistant manager was very nice in helping me out. Thank you!

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  Cindy Irwin

  :: 22 February 2018 17:03:45

  Sales associate Larry was fantastic! He was courteous, efficient and knowledgeable as he walked me through options for replacing my phone. He researched best options for upgrading my phone and plan, while securing me a promotion that lowered my overall cost. The store manager worked as a team with Larry, providing backup support and even drove to another store to get an item I needed that this store didn't have in stock. I highly recommend this store, and the team that staffs it.

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  Joyce A

  :: 18 February 2018 16:48:06

  This Verizon store was extremely nice and helpful! Karen greeted us and helped us work through our phone questions. She recommended a phone that would work for our family and helped us with our plan. I don't usually write reviews but I was impressed by how personable and professional Karen was. Even the neighboring establishments gaff nothing but praise for the Verizon team! This was very refreshing after extremely poor service received at the Queen Anne Ave N store where the manager didn't bother to get up from her chair to resolve our grievances after being ignored. That was lazy and disrespectful. I'm glad we gave the Verizon store on 15th Ave. a visit. They really restored our confidence in Verizon stores and customer service. Thanks Karen!

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  Peggi Shapiro

  :: 27 January 2018 20:44:39

  Finest experience ever at a Verizon outlet (Interbay)!!! Contracted for a tablet, and Larry spent the next 30 minutes giving me the best training I could have wished for, answered every question, took me carefully through necessary steps (making sure I grasped the information before zipping on to something else). Then updated and adjusted my account. Moved on to some troubling stuff happening with my android phone... all good now!! Icing on the electronic cake was going out to my car and resetting my Bluetooth connectivity. As a 76- year- old fairly savvy user, I could not have asked for a better, more caring individual to help me.

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  bri inneverland

  :: 11 January 2018 14:53:47

  Super awesome store. The wait time to be seen was very minimal and the entire team was really awesome. I worked with Bri and she was an absolute doll. She got me a note 8 and even introduced me to the HUM and I have loved both devices terribly! When you go in, ask for Bri. Seriously a great upgrading process thanks to her.