Verizon in Brea

🕗 opening times

comments 5

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  Rebekah Taylor

  :: 12 March 2018 15:50:22

  I have found that my Verizon experience depends on who I have as a sales rep. If you're looking for someone who is going to help you find the best plan, iphone, returns, or whatever you need then you should ask for Lynn at this store. I will only buy or return through her. And believe me, I take a lot of time and want to be explained everything and she has always been patient and kind. #TeamLynn

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  DebRon Green

  :: 28 February 2018 22:44:17

  Layout of the store is really nice. Very spacious

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  Nousha Khosh

  :: 16 February 2018 19:35:36

  The staff are great but due to the tight parking structure, it's hard to get in and exit the lot

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  Jordan Duarte

  :: 06 December 2017 18:38:38

  I don’t rate places or write reviews but.... this had me over the edge! So Came in on a Saturday because my phone was saying no service thinking I needed a new SD card!the gentleman that helped me was not friendly felt like he keep trying to sales man pressure me, Insisted I had to get a new phone that this one was bad, said he was placing the order it would be $100 plus additional $33 on my next couple months of payment for a refurbished one, says phone should arrive Tuesday.......Tuesday comes no phone. So I call his business card he gave me with my wife’s phone. The card he gave me so he could walk me through getting the new phone up and running, so I ask him if he knew when it would arrive. He hints at completely forgetting about the encounter and me coming into the store, Which doesn’t bother me. I get it tons of customers come in....anyways come to find out HE NEVER PLACED THE ORDER. So I paid and he never placed the order? How does that work? Good think I called to find out where the phone was Because if not I would’ve been waiting for a phone that wouldn’t have been coming. So he JUST place the order THEN as we were talking on the phone.....I will not be going back to that store in the future. I’m very disappointed in the service quality. -JD

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  Joseph Daron

  :: 08 November 2017 17:48:45

  I will be stopping Verizon because of this store. I have been a customer for over 10 years. I will be telling my family and everyone i know to leave Verizon after my experience with this store. I recently bought a hum from a sales associate here for my two cars. I was told that if i did not like it i could return it for a full refund no problem and that I would receive a credit for the price of the hums on my next month's bill. So I gave it a try . I liked the product just fine and was going to keep it so i waited for my credit on my bill. No credit I call customer service and they said I will not have a credit and I now have a two year deal. I was told none of this when i purchased the unit and the only mention of it on anything i signed is a date that shows the end of the two years NOTHING ELSE. so i am locked in but I WILL SCREAM FROM THE ROOF TOPS ABOUT THESE LIARS. STAY AWAY they are liars and scammers. most likely they will be sued soon so don't expect this location to stay open.