US Engine Production in Plainview

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kommentare 4

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  Chris Musselwhite

  :: 18 July 2017 19:20:48

  Very poor service. Ordered a reman engine and it was damaged during shipping. Very slow response to emails. Couldn't ever get a straight answer from Eddie. Come to find out they also sent the wrong engine and wouldn't replace it with the correct rotory Cummin's engine. Wound up with an engine I couldn't use. Refused to send the correct one. Honestly, They are a bunch of crooks. "Trust me"....read the reviews online before you buy.

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  TJ Mooney

  :: 20 March 2017 11:02:51

  ordered 3 engines one duramax one powerstroke and chevy 6.5 one issue on duramax that was our fault not us engines the exchange was taken care of very well there was a delay because of weather but now all three engines installed and work great I will order more when needed from us engines

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  Mercedes Kujat

  :: 16 October 2016 13:21:07

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  Shalini Reddy

  :: 05 March 2015 07:10:00

  As a customer of US Engine Production , Inc , working with US Engine Production , Inc has been memorable and fascinating. The company culture is great and provides customer's with a supportive environment and excellent customer service . Over all it's a great company! Demonstrate total commitment to outstanding customer service. Always exhibit creativity and flexibility in solving customers’ problems. Share information and resources readily. Make sure that clients understand that you’re on their side. Never appear to talk down to or to patronize customers. Exceed customers’ expectations by providing timely feedback and follow-up. Quickly address problems even with the most demanding customers. Effectively prioritize your workload based on your customers’ needs. Share only as much information with a client as is necessary. Refrain from speaking poorly of the competition. Never permit customers to treat you disrespectfully. Involve management whenever customers behave inappropriately. Proactively inform customers of pending delays. Never use pressure to close a deal or to unduly influence a customer’s decision. Always put the client’s needs above your own. Provide objective and timely advice to customers. Tactfully tell customers no when their demands or expectations cannot be met. Follow up with customers after the conclusion of a sale.