U.S. Bank Branch i Beaverton

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kommentar 5

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  Holland H.

  :: 01 December 2022 18:19:21

  Consistently takes 20-30 minutes to drop a deposit. I've been coming here for 2 years, once a month to drop a deposit. I've never seen more than 2 tellers working, the line is always at least 5 people long, the drive thru is almost always closed and there's no outside drop. I've never left a review due to my own impatience. But it seems after 2 years they don't have interest in improving the staffing problem. If it was up to me, my shop would bank elsewhere.

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  Deandra Turner

  :: 30 October 2022 21:11:39

  If I could give them 0 stars, I would. In 2019, they charged me 4 overdraft fees. 2 of which hit my account before it was even over drafted, which then threw it into being overdrafted, causing the other 2. I went in and spoke with them in 2020 about this and the woman I spoke with told me they would remove 2 of the overdraft fees. Instead of doing this, they sent me to collections. I will never ever ever recommend US Bank to anyone ever and as soon as my credit card is paid off, I will be closing my final account with them and never banking there again. Find a credit union, they're much better than any bank, especially US Bank. Edit: it's been 2 months and I tried to cancel my credit card after paying it off. I was told it was done. And then 3 weeks later, I received a new card in the mail. I called back and MY ACCOUNT HAD NEVER BEEN CLOSED. It took another call to get it closed. I also received an offer from them to get up to $500 if I opened a new checking account with them. I called back and requested all mail and email to be stopped. I have a feeling I'm going to have to call again to request this however, as I am still getting emails from them regularly. I get more emails from them now than I ever did when I was a customer, and the emails are *still* about my activating my new card, which has already been shredded. The absolute WORST bank ever.

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  Brandon Pollard

  :: 23 August 2022 18:49:32

  I have had problems with the drive up ATM for years here. It nearly always rejects the cash I am inserting for deposits. If I get out of my vehicle and walk up to the ATM by the branch door it works every time. Fix your machine. This area is increasingly unsafe. Customers should not have to exit their vehicles with cash.

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  Johanna Givens

  :: 14 April 2022 01:00:58

  U.S. Bank is absolutely shady trash. Opened an account here since I moved to Oregon from out of state. Was told by the banker to just write checks from my old account to my new account until my disability check direct deposit got figured out. Deposited the check I wrote myself. Receipt said $200 of $600 available. That makes sense. I understand. So wrote $200 in bills and sent them off. Noticed 3 days later that the balance showed $640 but only $40 was available. They froze the whole $600 as of 4/8 and it won't be released until 4/19 even though my bank paid it on 4/8. I called the branch and they referred me to "back office" an 800 number. After speaking with 5 people and the fraud department, I was essentially told it was completely random and they can do it whenever they want because it's in their terms and conditions. They said it was up to the branch. Called the branch again and they claimed they had nothing to do with it and no one could help. I just got a notice in the mail on 4/13 notifying me that they put the hold on it because they had reason to believe that the check wouldn't be paid. Absolute bull. Total trash keeping more than half a persons monthly disability when they have already been paid. Now my bills are going to bounce and I can't pay the ones that are due. I will close this account as soon as my money is available and will never do business with this shady Uncle Joe "back office" operation.

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  Adryan Phillips

  :: 06 June 2021 15:12:27

  us bank charges your 40 bucks every transaction that goes below 0 even by 1 cent! and the charges stack? I went from owing nothing to -400 in two days... 4 overdraft charges 1 fee... I called and they sent me to loan department? OVERDRAFT PROTECTION DOES NOT MEAN YOU ARE PROTECTED FROM OVERDRAFTING? They don't care if it's confusing they get 400$ every time they trick us