U.S. Bank Branch in Council Bluffs

🕗 opening times

comments 5

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  Shae

  :: 01 March 2023 15:01:13

  Becca is very rude. Awful customer service

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  JUSTkeepTRYIN

  :: 30 June 2022 10:41:49

  The bank where “I gave you the wrong information” will cost you hundreds of dollars and that’s perfectly okay.

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  Heather Butler

  :: 26 March 2021 12:30:07

  I stopped here to use the ATM, they knew the machine was having problems, but did not close it nor put a sign on it for anybody. When I want to use it it took my card and would not return it the lady at the death said they service ATM on Friday morning, and that I could retrieve my card then. I drove back to Council Bluffs (I live 45 minutes away) got there appx. 11-11:15 am. I tried to call the bank twice before I got there, no answer && when I arrived they said "the guy who services the ATM hasn't been there and he might show up today, but no guarantees. Boo 👎

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  Garrett Gibson

  :: 15 December 2020 15:13:00

  I have been banking with US Bank for almost 10 years now and they have always taken care of me whenever I have needed it and have a great app and website. If I need help I know I can always walk in to this location and get the service I need.

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  Kailey Edelman

  :: 23 September 2019 17:43:03

  U.S. Bank is not a good bank to bank with. I have been so disappointed with them. Every time I have a problem, which has been alot recently, I call them they don't try to resolve any problems that come up and I have rude people on the other end. Today the lady hung up on me after I asked a question about my account. U.S. Bank is not getting my service anymore. I want a bank I can trust and one that respects me, not a bank that will hang up on me.