Upham's Corner Health Center i Boston

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kommentar 5

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  Victoria Garcia

  :: 14 September 2017 08:41:42

  I have been receiving clinical services from this clinic since I can remember. My son and I attend this clinic yearly and to ensure I am receiving the attention I need, I book appointments on days/times that are less busier. I believe high quality of customer service is very important in any type of setting and if I do not feel comfortable with the way that I am being treated, I address it in the most respectful manner possible. Luckily I have not had to do this with the staff at this facility. I am satisfied with every visit.

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  Priscilla Carbone

  :: 09 May 2017 16:37:50

  This is not to say that my physician is a 3 star! He's the best, and I've followed him from another clinic. Been seeing him for nearly 20 years. The clinic itself leaves much to be desired in many areas, including: support staff competence, that's professionalism in manners, dress, attention to detail, telephone skills, knowledge of areas where they work. Especially in Behavioral Health. They need to be culturally competent too! In terms of not assuming your ethnicity, or what languages you speak based on the color of your skin and/or your name origin. The environment at the clinic is awful. Uncomfortable, TV's blaring in all waiting rooms, uncomfortable seating, children running around without control. It would be a lot nicer if the waiting area on the Adult Medicine floor was divided by low planters, cordoned off areas, quieter areas where adults can relax while waiting (sometimes hours) to see their providers. The main lobby on the ground level is even worse. No waiting areas, suggest that there be as above. Two double doors at the entrance open and close constantly just because someone gets within 3 ft. of them. In the winter it is freezing, and traffic exhaust fills the area. What's needed is an additional door that has those buttons to press to open it, keeping the outside climate outside where it belongs, or replace them with such. I'll quit the harangue now. If you can afford better, go for it!

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  EPOCH - CHESTNUT HILL

  :: 18 April 2017 13:04:25

  This clinic is the worst. Receptionist was so rude to me I automatically got sick. SHe hang up on my face as I was talking to her. Wow, please retrain your staff.

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  Christie Burgos

  :: 18 February 2017 20:49:09

  Very disappointed, I went for an appointment on Friday, at 3:30pm and they distance call me.at all, when I ask how's going to see me.they told me that, the lady that washe going to see me left, after almost 2 hour waiting, like a stupid, I'm new in this clinic, and I will start looking for another clinic, ASAP. 😠😠😠😠

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  Margaret Phillips

  :: 14 February 2016 09:13:45

  I've been going to this clinic for over 8 years and it seems like it gets worse every visit. I only like 2 Dr.s, OB/GYN Dr. Rodriguez and My kids Dr. DR. Mendez. She,s been there with me from the beginning but other doctors I have seen. there were horrible to me. A lot of the staff gave me attitude when I needed documents and they are very lazy. My family told me to leave this place years ago. I don't recommend this place to anyone.