Up In Smoke Uptown in Dallas

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comments 5

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  James Lamb

  :: 18 May 2018 18:09:32

  Don't waste your time. Place is a ghost town. They consistently have little to no inventory and you settle on some overpriced garbage you never heard of. Checkout is awkward af. You feel like you're doing a drug deal standing there like a pud. No one really running the place, just a guy there to take your money. And that small dog running around the humidor. This is not a cigar shop. Its a failing business with a few cigars and ashtrays.

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  Seble Woubshet

  :: 06 March 2018 23:27:23

  I was in town for business and patroned this place. As an avid smoker, I was shocked by the high prices and this was the 1st cigar bar that made me cut my own cigar.

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  Scott Donaldson

  :: 25 February 2018 20:37:51

  I have been going to this location for years not. Brian is always helpful and always makes good recommendations. My next purchase will be a new humidor. Keep up the good work!

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  Steven Haal

  :: 24 February 2018 17:10:44

  2018. Oh how the mighty have fallen. I've apparently not been in for quite some time. They've remodeled. No longer do they have a welcoming counter to answer your questions or check out, with a cozy inner-circle living room feel. It's been replaced with an open countertop--presumably to make room for more seating. But, in doing so it now feels like a garage with leather chairs in it. I can only presume that the new aesthetic was also not impressive to many of the major cigar houses, as there is been a great reduction in the branding swag that used to adorn the walls which are now largely bare. Perhaps more important than ambience, one can no longer simply walk in and peruse the cigars without having management accompany you--apparently while holding his dog--and hover near your shoulder while you look for cigars that they no longer carry because the selection is now easily half of what it once was. A simple request for pipe tobacco yielded a five-minute search through cabinets for the most basic of tobaccos such as aristocrat or bourbon nutcake. Other customers were in the store, and simply had to sit down and wait their turn while the manager helped me, before he could accompany them into the humidor. The GM may be a lovely person--and probably is--but his presentation was slovenly, with torn jeans, a loosefitting T-shirt that was too big and simply looked sloppy. It matched the rest of the store. To be fair, he did ask multiple times, as he was hovering, inside humidor what my cigar tastes were. However the hovering made me not want to be conversant because I simply wanted to look around the brands they were now proffering. I'm not sure where I'll go now. But I'll likely not return here. The prices have remained a little high--which before was worth it--but now the quality of everything else has slid, ostensibly. Which is how I ended up with my purchased pipe tobacco handed to me in unbranded Walmart "great value" sandwich bags.....

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  A M

  :: 30 December 2017 22:28:29

  Friendly greeter and a bunch of friendly cigar smokers. This place is a decent place with horrible ventilation. Definitely up in smoke!