Unitus Community Credit Union i Beaverton

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kommentar 5

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  HD “Ardenise”

  :: 06 December 2022 11:40:19

  I've been with Unitus for about 14 years, and absolutely love them! Pretty much any interaction with any customer service rep, any loan, Etc has been quick and easy. I've lived around the country and World and have never been able to find another bank is that I like as much as them. Highly recommend them to everyone!

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  Kimberly Grommes

  :: 19 September 2022 17:02:59

  I called Unitus today to ask if I could get a cashier's check from another credit union that's out of state and was told I could do this in any branch location. I had done this here before as well several years ago. I drove to the branch to be promptly told they haven't done that since the beginning of the year. I wasted an hour of my time because the person answering the phone didn't have accurate information.

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  Dan Moo

  :: 26 August 2022 13:53:25

  Kevin Moon was AWESOME to work with. Very knowledgeable and patient with all my mortgage questions, and I had a lot. I regularly recommend his services to anyone and everyone.

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  Ted Bonus

  :: 08 August 2022 13:37:21

  I worked with Kevin to secure a home loan and it was a pleasant experience. Kevin took the time to listen to what I needed to achieve and he suggested a solution that I was not even aware of. He helped me to expedite the process and get everything in so that we could close on our first home.

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  Levi Hopkins

  :: 12 July 2022 18:36:14

  I was referred to this credit union by my Lawyer after she had contacted a few credit unions to inquire about trust accounts. The customer service representative informed her that I could open a Trust account same day, which is why my lawyer recommended them to me first. I gave them a call to ask if I needed to schedule an appointment for opening the account and was told "No you don't need to schedule an appointment, you can just walk right in" So I did just that. These were both very important things for me since we had funding for the account coming about 5 days later. I went near the end of day, about 3:30pm on a Tuesday. They were busy in the drive through, but had 2 people being helped by tellers & 2 people being helped in bankers offices. I told the teller I needed to open a trust bank account to be met with a blank stare and a condescending "You need to schedule an appointment" The teller continued to be rude and condescending the rest of the encounter. The earliest appointment they had was a week later on the 8th. I scheduled it in case I couldn't open another account somewhere else sooner. The next day I went to OnPoint, with no appointment, didn't call them ahead of time to schedule or even check. I even went at the same time of day. They told me they could open it today as long as I had all the paperwork and could wait. The banker who helped me dropped what he was doing to help me and let me know he would rather stay late to finish his work if that meant helping me today. They sat me down with some water and 5 minutes later I was opening the account. The next week when the appointment with Unitus came and went they didn't even bother calling to see if I was running late or needed to reschedule. Terrible customer service with rude tellers and reps are all over the place with out of date or inaccurate information. Took my business else ware and I am much happier.