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1500, Hadley Street, 77002, Houston, Harris County, US United States
kontakter telefon: +1 800-275-8777
internet side: tools.usps.com
Større kort og retningerLatitude: 29.7440557, Longitude: -95.3681248
Tiffany Waddle
::They are very rude. The receptionist was rude. I will be posting her name soon. She rushed me off the phone and gave me a wrong number. I will make it my point to have this location properly reported. And i mean it.
Stefania Candeliere
::Great! They give you an appointment but it’s just ludicrous but they ask you to wait, and wait and wait and wait. So far it’s past 20 minutes the time slot they gave us and there is no line! So much for Texas efficiency!
Ronald Payne
::Honestly the employees need to be trained for customer satisfaction. A lot of time they have bad attitudes and think they are the only game in town. But it starts at the top. It's not all the employees, but the one's that are nice are not at the front counter. And the products that they provide are less than up to standard...It ALL STARTS AT THE TOP.
Sahar Rabat-Torki
::These are consistently the rudest people I have ever encountered. They do not provide any information when asked very politely. I also made an appointment online, which was confirmed by email, to apply for a passport, and I showed up and no one was in the designated passport office. When I went to the counter, the woman behind the counter very rudely brushed me off and did not give me any indication of when I could come back or why there was nobody there to honor my appointment time. Decent customer service skills would be appreciated. There is always a line as well, which moves very slow. Would not recommend going to this location if not necessary.
Winifred Hamilton
::Houston used to have a wonderful downtown post office. The property was prime downtown property and they sold it. Now Houston, the fourth largest city in the US with a vibrant downtown business and residential community, has NO downtown post office. I live downtown; I could walk or bike to the old post office, Now I have to get a car (the "new" downtown post office isn't even on Light Rail) and drive to midtown, to the Hadley post office, which has been designated as the new downtown post office. It was slightly enlarged but only has room for three stations. I was just there on a regular Saturday. The line was out the door and remained so. The wait was about 30 minutes. The clerks were friendly and efficient...no problems there. But the facility is inadequate for Houston and an embarrassment. Although newly renovated, the displays were totally in disarray...with collapsing shelves, shelves installed upside down, torn edges, tape marks and such like. Most of the box, card, tape and other displays appeared not to have been straightened or restocked since they opened two years ago. Many of the cards were on the floor and envelopes and cards were all over the display in total disarray...again...no one has straightened or restocked in ages. The passport sign is covered by some display that is largely empty. The counters and doors were visibly dirty with food and fingerprints, and the self-service kiosk hasn't worked for ages. In addition, paint is pulled off the wall in many places where tape had earlier been and has not. Even repaired, and the floor had litter and was dirty, as if it had not been cleaned properly (edges, under displays) in a long while. Again...the overworked clerks were excellent but as the downtown post office for the City of Houston it is inadequate, horribly located for the downtown, and an embarrassment. Almost as bad as our train station. We and guests to this city deserve better, even if that means some sort of private/public partnership.