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150, Wrenn Drive, 27511, Cary, Wake County, US United States
contactos teléfono: +1 800-275-8777
sitio web: tools.usps.com
mapa e indicacionesLatitude: 35.7655713, Longitude: -78.7856153
Dulce Casas
::France attended me when I went to the post office. She was very professional and helped me with mailing out very important documents. She provided great customer service and was very nice!
Cameron Crawford
::Scheduled appt for 2pm, I had it scheduled for about 5 weeks. Arrived at exactly 1:50pm (they said arrive 5-10min early) and knocked, no answer and no window in the door. I saw the paperwork next to the door and went ahead and filled it out. Knocked again (now it's about 155pm) No answer. Reluctantly I pushed the bell that had a big sign that said "PUSH ONLY ONCE!" No answer. At 2pm I knocked quite loud this time, and got an answer. The man opened the door, said you're late, and therefore I couldn't go thru with getting my passport. I pulled out my phone and said sir it's 2:01, I've been patiently standing here for 10min. His reply was "it's past 2pm. I take lunch from 1-2, and since you didn't arrive by 2, there's no possible way to get your application completed before my 2:15 appointment" I was shocked and amazed. Again, like pointing at the clock, my phone, my paperwork completed...and going "why is this even happening? I took off work, had it planned and came fully prepared" "Well, you see, it clearly states you need to show up 5-10min beforehand. So now it's 2:05pm and I will miss my appointment with the next customer if I take you." We kinda went back and forth like that until about 2:10 when I said the obvious, that his 2:15 customer was also late so therefore he would not take them. And then I made a point that if he was on lunch until 2pm, it's impossible to be 10min early. I was, he just wouldn't open the door. It's really sickening my salary pays for that piece of garbage to do what he "does" which is clearly nothing. We went down the street to a walk in at a different usps location, got excellent customer service and I was in and out in 20mins....AND there was a family of 4 in front of me. I'll be leaving that usps a 5star review. Don't waste your time with an appt. If you do, make sure you're 10min early and don't pick the 2pm slot
Julie Fisher
::The best customer service was provided to me today at my passport appointment! France (the woman who helped me during my appointment) was so pleasant to work with and helpful from start to finish! Thank you, France! Your great customer service is appreciated and has not gone unnoticed!
Chethan M
::Went for passport appointment and came back super impressed. The postal officer was super polite, clear in communication, efficient and we got our work completed within 10 mts which included taking photo, application and documents verification, payment (including creation of money order). Definitely 5 stars
Mike Finn
::It’s a US Post Office. The employees are friendly and patient, unlike the majority of these Google reviewers. Of course you will have to wait in line. Would help if everyone showed up prepared with appropriate packaging and labeling that didn’t require the staff stare and wait as you complete your paperwork that could have been done earlier resulting in a 5 minute window visit turning into a 10 minute visit. Everyone calm down and be thankful you live in a place for 50 cents you can send a birthday card to grandma on the other side of the country. If you don’t like the post office, go to FedEx or UPS and pay more for a shorter wait. They have a 24 hour self service postage system, tons of PO Boxes, and keep the place clean and bright. Worth it. Have a nice day.